Sr. Instructional Designer - on site in Austin, Texas
TaskUs San Antonio
Sr. Instructional DesignerThink of yourself as an Architect for TaskUs clients, helping to build a roadmap, plan, and ultimately execute. Imagine yourself going to work with one thing on your mind: Spending your day to help build the disruptive force behind TaskUs and some of the world's most disruptive companies. Your role was designed to map requirements, plan solutions, and successfully execute strategies. Your achievements are gauged not on hours worked, but on the success or failure of projects and launches.You love partnering with people to understand their needs and requirements and come up with creative approaches to make them successful. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence. You're entrepreneurial and resourceful. You're passionate about making the world a better place. You like being held accountable for your own results. You are also able to balance the needs of your customers against operational targets while at the same time providing world-class service and satisfaction.Responsibilities:Meet with Subject-Matter Experts to conduct Front End Analysis/Task Analyses and document content-specific knowledge to support training developmentDetermine the level of effort required for all aspects of developmentDesign and develop all training content (instructor slides, handbooks, scripts, storyboards, web-based training decks, interactivity modules, quizzes, activities, etc.)Create assessments per the defined assessment strategySupports facilitation of answer validation sessions for fully defensible and aligned assessments as directed by the Training Program ManagerReview training content created by other team membersAssist with onboarding and upskilling new Learning Experience ConsultantsMinimum qualifications:BA/BS degree in Learning Development, Instructional Design, Education, or equivalent practical experience.At least 5 years of Instructional Design/ Curriculum development experienceAt least 2 years of experience reviewing the work of others for quality and consistencyExperience working with fast-paced cutting-edge technologiesStrong organizational skills.Experience with documentation, technical writing, and narrative scripting.Tolerance and enthusiasm for working with ambiguity and change.Experience with e-learning authoring software; i.e. Articulate storyline, Evolve for course development.Proven excellence in developing fully ADA-compliant training deliverables.Experience in corporate educationPreferred qualifications:Experience identifying training needs, defining, and building scalable training solutions to address the needs of a diverse international audienceExperience using e-learning tools (i.e. Articulate, Captivate) to create training contentExperience migrating training courses into Intellum or other LMSSolid experience planning for and managing several large-scale, complex training projects and coordinating cross-functional stakeholders to deliver quality training materials within deadlines; excellent relationship building, collaboration, consultation, and influencing skills.A team player with a positive attitude; excellent written and oral business communication and people skills.Video editing such as Premier, Finalcut, Camtasia, etc.Learning Management System - Intellum Exceed LMSSQL queries and visualization of key performance metricsGoogle Docs, Spreadsheets, Slides, Buganizer, Guts in assessments, support, and QA
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