Quality Manager

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.


With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.


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Summary

You're the kind of Quality Manager who excels at managing the quality control laboratory as well as the management and development of the quality technicians. Do you want to work in collaboration with the plant management team to address and solve quality issues as needed. If so this is exactly the kind of talent we need. And now, you're looking for just the right career opportunity.

Well then, take a closer look at James Hardie Building Products. As our Quality Manager based out of our Peru, IL plant, you'll develop and implement the strategic vision and direction to improve our quality control. You'll also work to optimize people, strategy, structure, process and culture. This truly is a position where you can determine your own career success. What's next? Come Home to Hardie!

What You'll Do:

Manages and develops laboratory technicians to ensure quality assurance, quality control, and team capability (40%)

• Oversees compliance with required testing methods and quality procedures.
• Verifies incoming raw materials (e.g., silica, cement, pulp) meet company specifications.
• Monitors in-process and finished-product testing, including mechanical and visual inspections.
• Maintains compliance with company standards, third-party audits, and applicable industry requirements.
• Ensures accurate recordkeeping, testing databases, and specification documentation.
• Coaches technicians to drive consistent performance and professional development.
• Delivers technical training on quality systems, process control, specifications, and customer requirements.

Troubleshoots and resolves quality issues through data analysis and corrective action (30%)

• Analyzes quality data to identify trends, issues, and opportunities for improvement.
• Leads root cause investigations using structured problem-solving methods.
• Presents findings and recommendations to plant leadership.
• Implements, monitors, and communicates corrective actions.
• Evaluates effectiveness and sustainability of solutions through ongoing performance tracking.

Supports corporate quality systems and standards to ensure product conformance and customer satisfaction (20%)

• Provides accurate quality reporting to plant leadership and corporate quality teams.
• Monitors process control, testing results, waste streams, product audits, and quality incidents.
• Coaches employees on quality systems and technical requirements through regular training.
• Maintains integrity of the quality management system, including audit readiness and compliance.
• Ensures effective quarantine and control of nonconforming material.
• Supports claims investigations with timely and accurate quality data.

Supports business objectives, innovation, and continuous improvement initiatives (10%)

• Collaborates on projects supporting operational excellence, product development, sustainability, and market growth.
• Assists with implementation of new processes, technologies, and product introductions.
• Supports qualification of new raw materials and suppliers through testing and evaluation.
• Provides technical guidance and training related to process and product changes.

This summary is not intended to be all-inclusive. Additional duties and responsibilities may be assigned as business needs require.

What You'll Bring:

Education/Experience:

• Bachelor's Degree is preferred in an Engineering Field or Quality Management.
• 1 or more years of experience in a Quality Engineer or similar role.
• 5 or more years of management experience in a high volume fast-paced manufacturing environment.

Knowledge, Skills, and Abilities:

• Demonstrated and applied knowledge of statistical process control.
• Demonstrated advanced skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, PhotoShop, Minitab, JMP, Statistical and other proprietary software).
• Demonstrated and applied knowledge of troubleshooting quality issues.
• Demonstrated and applied knowledge of root cause analysis and a proven ability to develop and implement effective corrective actions for issues as needed.
• Ability to understand, comply with, and communicate the Company's quality policy.
• Ability to assist with quality-related training as needed such as how to perform product audits.
• Ability to coach personnel on how to thoroughly investigate process upsets and development of effective corrective action recommendations.
• Ability to manage the flow of all required reports and documentation.
• Ability to thrive in a fast-paced environment and deliver sustainable and superior results.
• Knowledge of paper formation process (preferred).
• Knowledge of industrial priming or painting processes (preferred).

What You'll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $100k to $125k. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie

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James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.


James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.


The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.