Branch Coordinator

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our mission has been simple: to provide a fantastic customer experience.

Are you the kind of person who colors their calendar and knows how to dodge a Nerf dart mid-sentence? Do you thrive in an environment where high-tech meets high energy? If so, you might just be our next Branch Office Coordinator at CTI - where audio visual dreams come to life, and office life is anything but boring. This is a full-time, in-office position at our Charlotte, NC branch.


Perks for you:

At CTI, we know our company's success is directly correlated to the success of our employees.

So, it's fitting that we thrive on and encourage employee growth, both professionally and personally. Our competitive compensation package includes:

• Salary $45,000 - $55,000/yr (DOE)
• Employer-matched medical, prescription, and dental insurance (available after 60 days of employment)
• Employer-matched 401 (k) up to 3% (after 6 months of employment)
• Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, major holidays off, as well as 3 "floating" holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Life Insurance, Long-Term and Short-Term Disability 100% paid by CTI

What You'll Do:

• Be the heartbeat of the branch, managing day-to-day operations and keeping everything running like a perfectly synced AV rack, zero lag, and all impact
• Schedule manpower for Installation and Service work
• Coordinate with internal teams and clients to ensure smooth communication and logistics
• Keep our space vibrant, organized, and ready for anything-from client visits to spontaneous dance-offs
• Support the Inside Sales team
• Shipping/Receiving
• Order Tracking
• Other general office duties

What You Bring:

• A knack for multitasking and a love for hyping your team
• Stellar communication skills and a proactive mindset
• Experience in office coordination, admin support, or operations (bonus points if you've ever refereed a Nerf war)
• A sense of humor and a passion for creating a positive workplace vibe
• Minimum high school degree required
• At least 2 years in an admin, corporate, or hospitality environment

Why You'll Love It Here:

• Mandatory Fun : From Nerf fights to surprise snack attacks, we believe joy fuels productivity.
• Amazing Culture : We're a team that supports each other, celebrates wins, and turns challenges into opportunities.
• Legacy of Innovation : As a leading AV provider since 1988, we blend tradition with cutting-edge tech, creativity, and most of all FUN!

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.