CNC Support Tech

Job Description

Job Description

Be yourself at Protolabs  

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

Why Protolabs? 

We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Onsite Monday - Friday from 3-11 pm in Nashua, NH.

In this hands-on role, you'll work with advanced CNC milling equipment, precision tooling, probing systems, and complex fixturing to ensure machines perform at their highest level. From machine setup and calibration to troubleshooting, tooling optimization, and process improvements, you'll play a critical role in maximizing quality, efficiency, and uptime.

You'll collaborate closely with operators and cross-functional teams, providing technical expertise on machine performance, tooling strategies, material changeovers, and equipment reliability. This is an ideal opportunity for someone who enjoys solving technical challenges, working with cutting-edge manufacturing technology, and making a direct impact on operational success every day.

• Set-up, calibrate & perform alarm recovery on CNC mills & supporting equipment
• Installation, removal & calibration of; 4th & 5th axis trunnions, clamping vises, (mechanical & hydraulic) Vacuum fixturing & associated pneumatics 
• Install, calibrate & inspect digital CNC probes, (tool probe & work probe)
• Assist with maintaining inventory of CNC cutting tools, holders & misc. equipment, including organizing, sorting & record keeping.
• Assist with inspecting & changing of CNC cutting tools & holders per conditional requirements, when appropriate
• Assist with installation, set-up & calibration of CNC cutting tools
• Perform comprehensive calibrations and operations on CNC Mills and equipment
• Provide feedback regarding tooling and machine related issues to appropriate departments
• Work with, assist and coach operators, as required regarding tooling & machine related criteria
• Engage with and manage work orders as appropriate
• Assist with diagnosing & troubleshooting tool wear and tooling inconsistencies
• Provide feedback regarding machine & equipment status
• Assist with & perform material type changeovers on CNC machines (Flexing of tool sets)
• Assist with coolant pressure, coolant concentricity & vacuum pressure audits

• Minimum High School diploma or equivalent Education
• 5 years of manual machining or CNC experience
• Experience with CNC digital work probe & tooling probes (set-up, replacement, recovery)
• Experience with troubleshooting & recovering CNC machine alarms 
• Must be mechanically inclined
• Knowledge of CNC mill setup and operation
• Strong Problem-Solving skills
• Able to work safely with sharp & heavy objects (i.e. cutting tools, fixtures, etc.)
• Able to use required measuring instruments such as calipers, dial indicators, inspections cameras, etc.
• Able to perform consistent quality inspection of cutting tools
• Able to safely operate handheld and stationary power tools
• Basic knowledge of Microsoft Office (i.e. Microsoft Excel, Microsoft Word, Outlook etc.)
• Skilled in the use of measuring instruments such as indicators, gage blocks, dial bores, and inspection plate methods along with in-process inspection of precision machined parts
• Ability to work with close tolerances (0.0005”) of all processes
• Basic Knowledge of cutting feeds, speeds, and tool life
• Able to read and write in English along with ability to complete basic arithmetic

• Experience with cutting tools (drills, saws, grinders, etc)
• Experience with professional inspection & quality audits
• Experience with CNC digital work probe & tooling probes (set-up, replacement, recovery)
• Experience with troubleshooting & recovering CNC machine alarms
• Manual machining or CNC machining experience
• Experience with 3, 4 and 5 axis mill setup and operation
• Experience with Haas & Mazak machine tools
• Experience with Robot automation
• Manual machining experience
• Knowledge of basic CNC programming techniques

• We offer a competitive salary and total rewards package
• We offer amazing benefits including but not limited to:
  • Health Insurance: Traditional OR High Deductible plan
  • Flexible Spending Accounts
  • Health Savings Account (including employer contributions)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid caregiver leave
• You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a discounted rate
• Matching grants through Protolabs foundation
• And More!

$2.40 Shift Differential

Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications. 

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 50+ pounds. 

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.