Inside Sales Representative

Job Description

Job Description

My Next Career Path Staffing – With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

Location: Remote (U.S.)

Job Type: Full-Time

Reports To: Sales Leader

Compensation

1. Base Salary: $40,000 – $45,000 (depending on experience)
2. Commission: Performance-based commission on new accounts and revenue generated
3. On-Target Earnings (OTE): $65,000 – $85,000+ for representatives consistently achieving quota

Position Summary

We are seeking a motivated and results-driven Inside Sales Representative to generate new business through strategic prospecting, consultative selling, and relationship building. This is a high-activity, phone-first sales role focused on identifying prospective clients, understanding their background screening and compliance needs, and guiding them through the sales process.

The ideal candidate is self-motivated, persistent, and passionate about building long-term client relationships while consistently meeting sales goals. This position works closely with management and operations to ensure a seamless client onboarding experience and long-term customer success.

Essential Duties & Responsibilities

Prospecting & Lead Generation

1. Conduct high-volume outbound prospecting via phone calls, emails, and LinkedIn to identify and engage HR directors, hiring managers, procurement contacts, and business owners.
2. Build and manage a qualified pipeline of prospects across target industries.
3. Research prospective companies to understand their current screening programs, pain points, and decision-making processes prior to outreach.
4. Utilize CRM tools, lead lists, LinkedIn Sales Navigator, and other prospecting resources to identify new business opportunities.
5. Follow up consistently on warm leads, inbound inquiries, and marketing-generated contacts.

Sales & Consultative Selling

1. Conduct discovery calls to understand prospects' screening needs, current vendor relationships, service gaps, and compliance concerns.
2. Clearly communicate the value proposition, including turnaround times, compliance expertise, customer service, and competitive pricing.
3. Handle objections professionally while demonstrating value and building trust.
4. Prepare and present proposals and pricing while partnering with management throughout the sales process.

Pipeline Management & CRM

1. Maintain accurate CRM records documenting prospect interactions, pipeline stages, and next steps.
2. Track and report activity metrics including outbound calls, emails, meetings scheduled, proposals submitted, and deals closed.
3. Manage the complete sales cycle from prospecting through signed agreement for SMB accounts.
4. Meet or exceed established activity goals and revenue targets.

Client Onboarding & Relationship Management

1. Partner with the operations team to ensure efficient onboarding and successful service implementation.
2. Maintain communication with new clients during the first 90 days to ensure satisfaction and identify opportunities for account growth.
3. Develop long-term relationships with key client contacts to maximize retention and referral opportunities.

Market Intelligence

1. Stay informed on background screening industry trends, competitor offerings, regulatory updates, and market developments.
2. Share customer feedback, objections, and competitive intelligence with leadership.
3. Participate in virtual industry events, webinars, and educational opportunities to strengthen industry knowledge.

Requirements / Qualifications

Sales Experience

1. Minimum of 1–3 years of inside sales, business development, or outbound sales experience within the employment background screening industry.
2. Demonstrated success meeting or exceeding sales quotas and activity goals.
3. Comfortable making a high volume of outbound calls daily.
4. Experience managing a full sales cycle from prospecting through closing.
5. Strong consultative selling skills with the ability to identify client needs and recommend solutions.

Communication & Professionalism

1. Excellent verbal communication and phone presentation skills.
2. Strong written communication skills for emails, proposals, and follow-up correspondence.
3. Ability to quickly establish rapport with HR professionals, business owners, and operations leaders.
4. Highly organized with strong attention to detail and follow-through.

Technology

1. Proficiency with CRM platforms such as HubSpot, Salesforce, or similar systems.
2. Experience using LinkedIn Sales Navigator, email sequencing tools, and virtual meeting platforms (Zoom, Microsoft Teams, etc.).
3. Ability to quickly learn and confidently demonstrate software platforms and screening workflows.

Core Competencies

1. Self-motivated and disciplined with the ability to work independently in a remote environment.
2. Resilient and persistent with a positive attitude toward overcoming objections.
3. Growth-oriented and receptive to coaching and continuous improvement.
4. Strong sense of urgency with excellent follow-through and accountability.

Preferred Qualifications

1. Previous experience selling background screening services, HR technology, or staffing solutions.
2. Familiarity with FCRA regulations, drug testing, and employment screening compliance.
3. Experience selling to HR, Talent Acquisition, Risk, or Compliance professionals.
4. Knowledge of background screening platforms.
5. CISP (Certified Inside Sales Professional) credential from AA-ISP is a plus.

Benefits

1. Medical Insurance
2. Dental & Vision Insurance
3. Paid Time Off
4. Remote Work Environment
5. Career Growth Opportunities
6. Ongoing Training & Professional Development

Equal Opportunity Employer

We are committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.