Paying Transfer Agent Operations Specialist

Job Posting

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Job Description

We are hiring for multiple teams within Paying & Transfer Agent Operations, including:

• Transfers
• Bondholder Services
• Settlements / DTC / Closings

While all roles support Corporate Trust operations, specific duties may vary based on team assignment.

The Paying & Transfer Agent Operations Specialist supports Corporate Trust operations by processing and reviewing bond, securities, transfer, and account-related transactions. This role ensures work is completed accurately, timely, and in compliance with established procedures, regulatory requirements, and operational controls. The position works closely with internal partners and customers to resolve issues, support client requests, and identify process improvements.

Key Responsibilities

• Complete day-to-day transaction processing and operational support activities.
• Review and process transactions for accuracy, compliance, and quality.
• Research and resolve transaction, account, customer, and system-related issues.
• Provide service and support to internal and external customers.
• Monitor workloads and meet established deadlines and service levels.
• Prepare and maintain operational reports and documentation.
• Partner with internal teams to support transaction processing and issue resolution.
• Identify opportunities to improve processes, controls, and efficiency.
• Support audit, regulatory, risk management, and business continuity activities.
• Participate in special projects, testing, and departmental initiatives.

Basic Qualifications

• High school diploma or equivalent
• One to three years of experience in transaction processing

Preferred Skills/Experience

• Experience in financial services, banking, operations, or transaction processing.
• Knowledge of corporate trust, securities, bond processing, or related financial products.
• Ability to follow structured procedures and manage high-volume workloads.
• Strong attention to detail, analytical, and problem-solving skills.
• Experience working in a regulated environment with a focus on compliance and controls.
• Strong customer service, communication, and relationship management skills.
• Ability to collaborate effectively across teams and manage multiple priorities.
• Demonstrated ownership, accountability, and commitment to continuous improvement.

Location Expectations:

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39