Casino Service - Entertainment Server - PT

Entertainment Server – Table Games Party Pit

Our Commitment to Service

We do not have customers, we have Guests. Every Guest is treated with pride, professionalism, and an elevated level of hospitality. At Seminole Gaming, Unparalleled Service is not a statement—it is a daily commitment reflected in every interaction.

Position Summary

The Entertainment Server – Table Games Party Pit is responsible for delivering exceptional beverage service in a high-energy, entertainment-driven casino environment while contributing to a visually engaging and immersive Guest experience. This role blends elevated service standards with brand-driven presentation expectations and active participation in promotional and entertainment-based events.

This position is part of a specialized team supporting Party Pit operations, which may include VIP activations, themed pit parties, media events, promotions, and on-property entertainment initiatives.

Essential Responsibilities

• Provide timely, accurate, and engaging beverage service to Guests within the Party Pit and assigned casino areas
• Maintain strong knowledge of cocktails, spirits, beer, wine, and featured promotions
• Deliver a high-energy Guest experience through confident, personable, and professional interactions
• Anticipate Guest needs and respond proactively to enhance satisfaction
• Accurately input orders and process transactions using POS systems
• Participate in promotional events, VIP functions, photo/video shoots, and PR activations
• Maintain constant awareness of environment to ensure safety, cleanliness, and service excellence
• Adhere to all responsible alcohol service guidelines, including required certifications
• Uphold all Gaming Commission regulations and company policies
• Immediately report any safety, ethical, or compliance concerns to leadership
• Actively support responsible gaming and responsible alcohol service practices

Qualifications

• Minimum 1–2 years of high-volume beverage service experience or equivalent
• Strong interpersonal and communication skills in a fast-paced environment
• Ability to deliver elevated, entertainment-driven Guest service
• Professional presence aligned with a high-visibility, brand-forward role
• High school diploma or GED required
• Ability to obtain and maintain required gaming licensure

Critical Appearance & Presentation Requirements

This is a highly image-driven, brand-representative role. Candidates must consistently maintain a polished, camera-ready appearance aligned with Party Pit and Coco standards.

Size & Uniform Requirement (MANDATORY)

• Must be able to properly fit and present in company-issued uniforms available in women's sizes 0–4
• Uniforms must be worn as designed without alteration and must remain clean, fitted, pressed, and in excellent condition at all times

Grooming Standards

• Hair: Clean, styled, and professional; no extreme styles, ornaments, or unnatural colors
• Makeup: Full professional makeup required (foundation, eyeliner, mascara, lipstick, contour); must present a polished, fresh look; no extreme colors or glitter
• Nails: Clean, manicured, moderate length; no neon colors, nail art, or inappropriate styling
• Jewelry: Conservative and minimal; limited to approved items only (no facial piercings or gauges)
• Tattoos: Small, tasteful tattoos permitted; no facial or offensive tattoos

Overall Presentation Expectation

Maintain a visually engaging, entertainment-ready appearance aligned with brand standards

Exhibit confidence, poise, and stage presence appropriate for a high-profile casino entertainment environment

Physical & Work Environment Requirements

• Ability to stand and walk for extended periods on the casino floor.
• Ability to work in a fast‑paced, public‑facing environment.
• Exposure to typical casino conditions (noise, lighting, crowds).
• Ability to carry a tray that weights up to 25 pounds.

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check