Insurance Coordinator

Insurance CoordinatorThe Insurance Coordinator serves as the primary point of contact for clients' personal insurance needs, managing policies from initial application through renewal in close partnership with outside insurance agents and internal Fiscal teams. This role ensures clients maintain appropriate, current coverage across a wide range of policy types, proactively identifies coverage needs as client circumstances change, and guides clients through the claims process when needed. The Insurance Coordinator also supports life insurance trust administration and a variety of general client service needs. This is a detail-oriented, relationship-driven role that requires strong organization and follow-through.Primary ResponsibilitiesServe as the primary point of contact for clients' personal insurance needs, managing policies (homeowners, renters, condo/dwelling, umbrella, auto, watercraft, scheduled items, gun, equine, disability, life, long-term care, workers' comp for domestic employees, etc.) from initial application through issuanceWork directly with insurance agents to process policy changes, confirm renewals, obtain quotes, secure new coverage, and cancel policies as neededMaintain and organize all client insurance policy files, partnering with Fiscal Client Controllers to confirm policies and premiums remain currentConnect clients with outside agency partners to secure health insurance and life insurance (for investment-only clients)Maintain a semi-annual Insurance Review summary for each client and provide it to Fiscal Planning Analysts ahead of client annual review meetingsMonitor changes in client circumstances (home or vehicle purchases/sales, home improvements, new dependents, employment changes, major asset purchases, new employees, etc.) that may affect insurance coverage, and proactively recommend adjustmentsGuide clients through the claims process by connecting them promptly with their agent, monitoring claim status, and providing updates to the client's advisor until resolutionCoordinate life insurance trust administration, including confirming trustee gifts, preparing Crummey letters, tracking beneficiary notices, and coordinating premium payments from trust accountsSupport general client service needs such as Greenbelt applications/renewals, vehicle retitling, and Medicare and birthday milestone trackingRequired Qualifications:Bachelor's degree or equivalent professional experience1-4 years of experience in insurance coordination, account management, or a related client service role; personal lines insurance experience strongly preferredSkills and Competencies:Strong organizational skills and attention to detail, with the ability to manage multiple client files and deadlines simultaneouslyExcellent written and verbal communication skills with a strong client-service orientationProficiency with Microsoft Office (Excel, Outlook, Word)Ability to work collaboratively across internal teams (Fiscal Planning, Client Controllers) and external insurance agents/partnersCompensation Range:$ 60,000 - $ 70,000Why Cerity Partners:Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:Health, dental, and vision insurance – day 1!401(k) savings and investment plan options with 4% matchFlexible PTO policyParental LeaveFinancial assistance for advanced education and professional designationsOpportunity to give back time to local communitiesCommuter benefitsCerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to View email address on click.appcast.io. Applicants must be authorized to work for any employer in the U.S.