Technical Analyst (Senior, Mid, Associate Level)

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

• Entity: Corporate

• Department: IS Corporate Applications

• Location: Hybrid based out of 3600 Civic Center Blvd. Philadelphia, PA

• Hours: 8hr Days

Summary:

This position is posted at three levels based on experience:

• Associate Technical Analyst: Entry to early-career

• Technical Analyst: Mid-level

• Senior Technical Analyst: Advanced

Candidates will be aligned to the appropriate level based on experience and qualifications.

Associate Technical Analyst:

The Associate Technical Analyst is responsible for assisting with the creation and delivery of technical and programming solutions to previously identified needs and business problems under the direction of a senior analyst. Ensures system changes follow change management procedures and protocols.

Responsibilities:

• Works with key clients to understand project requirements and communicate implementation methodology.

• Consults with senior team members to ensure that system functionality meets clinical and business requirements of Integration and UPHS organization.

• Follows established documentation and project status procedures.

• Assists in the monitoring of projects and maintains open communication with manager.

• Develops new Interfaces according to specification.

• Follows established documentation and change control procedures related to user requests, system design and development, modifications, testing, and on-going production support.

• Provides on-call and production support as necessary.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements:

• H.S Diploma and 1+ years of experience in Information Technology setting (Required)

• Bachelor's Degree and Healthcare IT experience (Preferred)

Technical Analyst:

The Technical Analyst is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems.

Responsibilities:

• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.

• Maintains, creates, and monitors databases.

• Utilizes industry standard processes to generate specifications for implementation and for specification review process.

• Identifies problem definitions and make recommendations regarding refinements and decisions, throughout the product life cycle.

• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.

• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.

• Participates in disaster recovery planning, testing and be available off hours for production support.

• Ensures system integrity of the application is the primary responsibility of the administrator.

• Assists in the education and training of new hires and other team members and be available as a resource for the team.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements:

• H.S Diploma and 5+ years IT experience (Required)

• Healthcare IT experience (Preferred)

Or

• Bachelor’s Degree and 2+ years IT experience (Required)

• 0-1 years healthcare IT experience (Preferred)

Senior Technical Analyst:

The Senior Technical Analyst is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems. Provides technical expertise to ensure that the design, implementation and end results meet the business requirements. Utilizes strong analytical, programming and communication skills to balance technical and business objectives to improve quality outcomes.

• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.

• Maintains, creates, and monitors databases.

• Creates and implements project plans and routinely communicates status of work.

• Ensures system integrity of the application.

• Assists in the education and training of new hires and other team members and be available as a resource for the team.

• Identifies problem definitions and make recommendations regarding refinements and decisions throughout the product life cycle.

• Participates in disaster recovery planning, testing and be available off hours for production support.

• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.

• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties assigned to support the unit, department, entity, and health system organization

Minimum Requirements:

• H.S Diploma and 7+ years IT experience (Required)

• 5+ Healthcare IT experience (Required)

Or

• Bachelor’s Degree and 3+ years IT experience (Required)

• 0-1 years healthcare IT experience (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 226258