Clinic Manager

Position: Clinic Manager
Location: Saint Ignace and Mackinaw City campuss
Hours: day shift hours M-F
FLSA Classification: salaried exempt/ T.B.D
Rate of Pay: commensurate with experience

Summary:

The role of the Clinic Nursing and Quality Manager is to provide leadership and oversight to the Saint Ignace and Mackinaw City campuss. This position will work closely with the Clinic Director, Providers and nursing team to provide a quality and clinically sound program. She/ he will provide leadership in the development of goals and objectives and implements/ monitors progress towards the achievement of such goals.

Essential Duties include (but not limited to):

• Ensures patient care provided are the highest quality achievable within effective/ efficient use of resources.
• Manages clinical operations, phone/video access to the health care team, and patient flow.
• Manages quality improvement initiatives for areas of responsibility and ensures compliance with HEDIS indicators and other mandated standards.
• Provides supervision and support for the clinics.
• Collaborates and provides support to internal and external customers
• Observes and enforces all applicable MSHS and departmental policies and procedures. Reviews existing departmental or general policies as required.
• Conducts routine performance evaluations and competencies of clinical staff.
• Ensures compliance with the requirements of all governmental and other accrediting organizations.
• Works directly with staff to correct any deficient practices.
• Maintains a high level of awareness of community needs and requirements for services.
• Maintains employee schedule, implements staffing solutions when needed.
• Responsible for biweekly departmental payroll.
• Other duties as assigned

Qualifications Required:

• 3-5 years of clinical leadership experience
• Customer service focused
• Able to develop positive relations with staff
• Positively represents the practices both within and outside the organization
• Exemplary attendance record
• Computer literacy with Word, Excel and EMR
• Able to work a flexible schedule and coordinate multiple projects simultaneously when needed

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