Control Center Operations Specialist

Control Center Operations Specialist

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dreamwe're making it reality.

For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Control Center Operations Specialist to join our team in one of today's most exciting technologies. This role will report to the Manager, Technical Support, Control Center Operations and is based in San Jose, CA. This is a fully on-site, in office role and is a 2nd Shift role: 1:30 p.m. to 10:00 p.m.

Role and Responsibilities

• Monitor and troubleshoot system installations at our customer sites
• Respond to system alarms and complete system actions
• Maintaining detailed logs of events and troubleshooting
• Analyze and identify cause of system issues, supporting our Field Service Technicians remotely with system troubleshooting efforts
• Escalating complex issues to supervisors and other groups

Skills and Experience

• Positive can do attitude
• Highly motivated and able to work independently in a fast-paced work environment
• Good verbal and written communication skills
• Self-starter that shows the ability to work independently and under minimal supervision
• Analytical and proficient in MS Office
• 24/7 operations in rotating shift schedule
• Working hours: 8-hour shifts to support 24-hour operation
• High School or Community college education

2nd Shift: 1:30 p.m. to 10:00 p.m.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.