MedTech Field Service Engineer

divh2MedTech Field Service Engineer/h2pCharlotte, United States of America | Part time | Field-based | R1538889/ppOur MedTech Field Service Engineer experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry! Please Note: This is a 100% travel position. Local, Regional and National travel required./ppWhat you will be doing in the role:/pulliProvide ongoing communication and customer support to on-site hospital staff./liliOrganizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products./liliConduct routine checks and records data from product tests after installation and configuration./liliDocument and submit daily data while maintaining high standards of product support quality documentation./liliFull-time commitment requires travel locally, regionally, and nationally./liliAssignment-based schedule with 40 hour commitment per week and overtime as needed./li/ulpYou will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry. Job Requirements:/pulliAssociate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)/liliStrong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs./liliProfessional business acumen and effective communication skills required./liliSelf-motivated individual who can work independently or collaboratively within a team, required./liliStrong time management and organizational skills to ensure on-time completion of project assignments./liliAn active and unrestricted driver license, and a personal vehicle for local work-related assignments./liliAbility to sit and stand for long periods of time and lift up to 70 pounds, required./liliAbility to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role./li/ulpTravel Requirement:/pulliFull-time commitment with travel flexibility./liliAssignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guarantee of 40+ hours per week in this role, but it is the ask./liliDriving is considered a business requirement for this role. Candidates must possess a valid drivers license and will be subject to a review of their driving record prior to hire./liliPersonal vehicle required for job-related assignments up to 3 hours from home./liliLocated within 1 hour of a major airport./liliTravel, and your time traveling is paid./li/ulpPreferred Attributes:/pulliBackground in biomedical, networking, military, or field-based technician roles/liliExperience working in a technical role within a healthcare environment./liliStrong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc./li/ulpIQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities./ppBenefits: This position is not eligible for our Medical Benefits./ppVaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our clients requirements may supersede this./pp* Please note: Due to the nature of this role, it is not eligible for Visa sponsorship./ppIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism./ppThe potential base pay range for this role is $27.00 - $32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits./p/div