Store Manager

Store Manager - Mattoon, IllinoisJack Flash is currently seeking a Full-Time Store Manager for our Mattoon, Illinois location. If you're an energetic leader who enjoys developing people, delivering exceptional customer service, and driving business results in a fast-paced retail environment, we'd love to hear from you.Jack Flash is a family-owned convenience retailer proudly serving communities throughout Illinois and Missouri since 1986. What started as a single location has grown into 18 locations, including convenience stores, truck stops, liquor stores, and car washes. Our mission is simple: provide outstanding service, quality products, and a welcoming experience for every customer who walks through our doors. We believe our success starts with great people, and we're committed to investing in our team members through training, development, and opportunities for advancement.BenefitsWe appreciate the dedication our team members bring each day. That's why we offer a competitive benefits package, including:Weekly payFlexible schedulingOpportunities for career advancementMonthly bonusesPerformance-based raisesUniform contributionTeam Member Referral Bonus ProgramFuel discounts after two weeks of employmentDiscounted fountain drinksWhat You'll DoAs the Store Manager, you'll be responsible for leading every aspect of store operations while creating an environment where both customers and team members thrive. You'll set the standard for customer service, operational excellence, and team performance while ensuring the store consistently meets company expectations. Success in this role requires strong leadership, sound decision-making, and the ability to balance daily operations with long-term business goals. You'll partner closely with fellow managers, Home Office departments, and vendors to maintain a well-run, profitable location while developing a team that takes pride in delivering an outstanding customer experience.ResponsibilitiesLead, coach, and develop store employees to create a positive, high-performing team environment.Recruit, hire, train, schedule, and evaluate team members while ensuring appropriate staffing levels.Deliver outstanding customer service by maintaining a clean, welcoming, and well-stocked store.Oversee all daily store operations, ensuring company policies, procedures, and operational standards are consistently followed.Manage inventory by ordering merchandise, monitoring stock levels, minimizing shrink, and ensuring product availability.Execute merchandising plans, promotional displays, and seasonal programs to maximize sales and enhance the customer experience.Maintain accurate cash handling procedures, banking, and financial controls to protect company assets.Ensure compliance with all federal, state, and local laws, including age-restricted sales and health regulations.Maintain a safe working environment by enforcing safety standards, addressing maintenance needs, and protecting employees and customers.Build strong relationships within the local community while representing the company in a professional manner.Analyze store performance metrics, identify areas for improvement, and implement action plans to achieve sales and operational goals.QualificationsWe're looking for someone who is motivated to lead by example and committed to helping their team succeed. Qualified candidates should possess:A positive, customer-first attitudeHigh ethical standards and personal integrityStrong leadership and decision-making abilitiesDependability and accountabilityA results-driven mindset with sound business judgmentExcellent interpersonal and communication skillsThe ability to coach, motivate, and develop othersStrong organizational and time management skillsSelf-motivation and the ability to work independentlyThe ability to lift up to 50 pounds and remain on your feet for extended periodsProficiency with Microsoft Excel, Word, and OutlookAn Associate degree, two years of related management experience, or an equivalent combination of education and experienceApply TodayWe know your time is important, so we've made our application process quick and convenient. If you're ready to lead a successful team and build your career with Jack Flash, complete our simple, mobile-friendly application. We look forward to learning more about you!