Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Leader — Front Desk Operations

BENCHMARK

Pyramid Global Hospitality is hiring a Front Desk Manager for The Wade - Lakeshore in Chicago, IL. The role supervises the front desk and guest services team to ensure seamless check-in/check-out, accurate room assignments, and top-notch guest communications. The position emphasizes service standards, staff coaching, budgeting support, and cross-department coordination in a fast-paced hotel setting within our premier portfolio. #J-18808-Ljbffr BENCHMARK

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Leader — Front Desk Operations in Chicago, IL vacancy
  • Aloft Chicago Mag Mile is seeking a Front Office Manager to oversee all Front Office operations, lead the Front Desk team, and ensure exceptional guest experiences while driving operational excellence. The ideal candidate has 2-3 years of progressive Front Office leadership... 
    Operations
    Night shift

    Aloft Chicago Mag Mile

    Chicago, IL
    18 hours ago
  •  ...Hotels Group is seeking a Front Office Supervisor for The Westin...  ...will oversee Front Office operations to maximize guest satisfaction and revenue, guiding a team across Front Desk, Market, Club Lounge and...  ...year of supervisory hotel experience and familiarity with LightSpeed... 
    Operations

    The Crescent Hotels Group

    Oak Brook, IL
    4 days ago
  •  ...House Evanston, managed by Janko Hospitality, seeks a Front Office Supervisor to oversee the front desk and ensure outstanding guest experiences. You will train staff, manage check-ins/outs, and maintain smooth operations with a focus on guest satisfaction. The role... 
    Operations

    Janko Hospitality

    Evanston, IL
    2 days ago
  •  ...Quarters in Chicago, IL invites applications for a Seasonal - Guest Experience Manager / Front Desk role. You will connect with guests, craft memorable...  ...upholding high front desk standards to ensure smooth operations and exceptional guest experiences. #J-18808-Ljbffr... 
    Operations
    Seasonal work

    Club Quarters

    Chicago, IL
    3 days ago
  •  ...management team and be an integral part of our guest-focused service. Located on Michigan Avenue in...  ...offers growth within a diverse multi-outlet operation and an extensive benefits package. The role requires 2 years of Front Office leadership, knowledge of PMS/Opera, and... 
    Operations

    The Peninsula Hotels

    Chicago, IL
    4 days ago
  • $25 - $27 per hour

     ...Club is seeking a Hospitality Lead to create a positive experience for members and guests, guiding the Hospitality Team in delivering outstanding...  ...service in a fast-paced health club. The role emphasizes front desk training, guest check-ins, program registrations, and coordinating... 
    Operations
    Hourly pay
    Night shift

    Midtown Athletic Club

    Chicago, IL
    1 day ago
  •  ...Leisure Co. seeks an Universal Agent Manager to lead front desk, concierge and marketing operations with strong guest relations and decision-making. You’ll oversee...  ...with management to ensure seamless guest experiences at our resort properties. The role requires supervising... 
    Operations

    Sports Illustrated

    Chicago, IL
    3 days ago
  • $21 per hour

    Call Your Mother is hiring a Shop Leader for their Chicago location, where you'll be responsible for managing operations and leading a team to ensure an exceptional guest experience. The ideal candidate will have leadership experience, a positive attitude, and a passion... 
    Operations
    Hourly pay

    callyourmotherdeli

    Chicago, IL
    18 hours ago
  • McDermott Will & Schulte seeks a Guest Experience Supervisor to oversee daily front office operations, conference center, and hospitality services, ensuring a seamless, professional client experience. You will supervise frontline staff and coordinate cross‑functional support... 
    Operations

    MWE

    Chicago, IL
    1 day ago
  •  ...Chicago is seeking an Assistant Store Manager to support the Store Manager in daily operations, uphold standards, and lead the team in their absence. This role emphasizes guest experience, compliance, coaching, and achieving KPIs while maintaining brand expectations. The... 
    Operations

    JOE & THE JUICE

    Chicago, IL
    3 days ago
  •  ...& Beverage Manager for its Chicago location. This role involves leading operations, guaranteeing high-quality service, and managing staff to ensure an exceptional experience for members and guests. The ideal candidate has 5+ years’ experience in food and beverage, strong... 
    Operations

    Soho House & Co.

    Chicago, IL
    1 day ago
  • $18 - $25 per hour

    A fast-growing menswear brand in Chicago seeks a Sales Lead to oversee store operations and provide exceptional guest experiences. The ideal candidate possesses strong leadership and communication skills, thrives in a competitive environment, and can strategically plan... 
    Operations

    State and Liberty Clothing Co.

    Chicago, IL
    3 days ago
  • Joe & the Juice is seeking an Assistant Store Manager to support the Store Manager in daily operations and ensure top-tier guest experiences. Lead a team, uphold store standards, and drive efficient workflows to deliver great products. You will champion a guest-first culture... 
    Operations

    Socket.dev

    Chicago, IL
    18 hours ago
  •  ...Chicago is seeking a dedicated Front Office Manager to lead daily operations, uphold Forbes Five Star...  ...role requires overseeing guest services, reservations, and front desk staff while focusing on cost...  ...to ensure exceptional guest experiences in a high-end environment.... 
    Operations

    Trump Organization

    Chicago, IL
    18 hours ago
  • EWC Growth LLC. seeks a Center Sales Director to lead daily operations at our Chicago area location. You will coach a high-performing team, manage labor budgets, and drive guest experience while achieving sales and KPI targets. The role requires strong leadership, financial... 
    Operations
    Weekend work
    Afternoon shift

    EWC Growth LLC.

    Chicago, IL
    1 day ago
  •  ...Chicago is seeking an Assistant Manager - Front Office to supervise Guest Reception, Guest Service Ambassadors...  ...Concierge and related front office operations. You will ensure adherence to brand...  ...Office/Front of House management experience in a luxury hotel is required; a... 
    Operations

    Langham-Hote

    Chicago, IL
    1 day ago
  • A wellness spa in Chicago is seeking a Floor Leader to enhance guest experiences, foster team motivation, and uphold operational standards. This role involves managing daily operations, collaborating with management on strategies, and maintaining a positive environment... 
    Operations

    Milkandhoneyspa

    Chicago, IL
    4 days ago
  • Hornblower Group’s City Experiences division seeks a Captain to lead cruise operations aboard Coast Guard-inspected vessels in the Chicago area. You will greet guests, ensure safety and service quality, and drive profitability on high-demand cruises. Responsibilities include... 
    Operations

    Hornblower

    Chicago, IL
    2 days ago
  • Hornblower Group is seeking a Captain to lead cruise operations, supervise crew, and uphold safety, quality, and guest satisfaction aboard our vessels. The role requires a 100-ton license, five years of marine experience, and strong navigation knowledge. You will ensure... 
    Operations
    Shift work

    Hornblower

    Chicago, IL
    1 day ago
  •  ...charismatic individual to lead daily operations of the Front Office, Market, Club Lounge and related...  ...role emphasizes maximizing revenues and guest satisfaction through strong leadership...  ...office management or supervisory experience in a hotel and familiarity with LightSpeed... 
    Operations

    Crescent Hotels & Resorts

    Oak Brook, IL
    18 hours ago
  •  ...F&B profitability, banquet and catering operations, and brand standards across outlets while...  ...candidates have at least 3 years of experience in restaurant F&B leadership, a Bachelor...  ...knowledge of alcohol service, labor laws, and guest satisfaction strategies. #J-18808-... 
    Operations

    RadNet, Inc.

    Evanston, IL
    4 days ago
  • $60k - $65k

     ...Equities seeks a Restaurant Manager for the Hilton Chicago/Oak Lawn IL. Lead restaurant, bar and room service operations to deliver exceptional guest experiences while meeting financial targets. The role requires strong leadership, budget management, adherence to SOPs,... 
    Operations
    Night shift
    Weekend work

    Hotel Equities

    Oak Lawn, IL
    3 days ago
  • Extended Stay America is seeking a hotel operations leader in the West/Mid‑West United States (Illinois, Phoenix) to drive guest satisfaction and overall experience. You will lead associates, manage labor and budgeting, recruit staff, and ensure adherence to ESA brand standards... 
    Operations

    Extended Stay America

    Bedford Park, IL
    1 day ago
  • Sonesta is seeking a Front Desk Manager to lead front office operations, supervising desk staff and coordinating with departments to ensure guest satisfaction. You will act as Manager on Duty, manage VIP arrivals, and oversee daily guest services while upholding our GUEST... 
    Operations

    3M HEALTHCARE

    Chicago, IL
    4 days ago
  •  ...Chicago location. This role involves overseeing daily operations in the banquet department, ensuring exceptional guest service and operational efficiency while...  ...ideal candidate will have 1-2 years of hospitality experience, strong leadership skills, and the ability to... 
    Operations
    Flexible hours

    VH Hospitality

    Chicago, IL
    2 days ago
  •  ...Store Manager to support the Store Manager in all facets of store operations and to develop a sales culture by sharing product knowledge with guests and delivering outstanding guest service experiences. You will supervise Sales Associates and Retail Keyholders, maintain... 
    Operations

    GameStop

    Chicago, IL
    4 days ago
  •  ...guide the store's leadership team and ensure an exceptional guest experience. You will work closely with the Assistant and Store Manager...  ...support your team of Product Guides while actively managing store operations. The ideal candidate has strong leadership skills, a passion... 
    Operations

    Arc'teryx

    Chicago, IL
    3 days ago
  •  ...Illinois. The role involves overseeing park operations, promoting team culture, and ensuring...  ...service skills and prior supervisory experience. You will be responsible for the park's...  ...helping to provide memorable experiences for guests. This position is a great opportunity... 
    Operations

    Urban Air Adventure Parks

    Chicago, IL
    18 hours ago
  •  ...seeking a Regional Director to oversee operations as a Manager On Duty. Ideal candidates will...  ...leadership and customer service skills, experience in operations management, and the...  ...leading the team, and ensuring excellent guest experiences. This role is an excellent opportunity... 
    Operations
    Part time
    Flexible hours

    Arch Amenities Group

    Chicago, IL
    3 days ago
  • Mcdermottlaw in Chicago is looking for a Guest Experience & Hospitality Supervisor to oversee the front office and conference center operations. You will ensure a seamless experience for clients while supervising hospitality staff and managing service excellence. The ideal... 
    Operations
    Full time

    Mcdermottlaw

    Chicago, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Leader — Front Desk Operations. Be the first to apply!