Salesforce Architect
Openkyber
We are seeking an experienced Salesforce Architect with deep expertise in Salesforce Marketing Cloud and Salesforce Data Cloud to lead end-to-end architecture, design, and implementation of scalable, data-driven customer engagement solutions.
The ideal candidate will drive solution strategy, integration design, data modelling, and governance while collaborating with business and technical stakeholders.
Key Responsibilities:Architecture & Design:
- Define end-to-end architecture for Salesforce Marketing Cloud and Data Cloud solutions.
- Design scalable, secure, and high-performing solutions aligned with enterprise architecture standards.
- Lead technical solution design workshops and translate business requirements into architecture blueprints.
- Establish data architecture, identity resolution strategy, and Customer 360 design using Data Cloud.
- Architect solutions across: Email Studio, Journey Builder, Automation Studio, Contact Builder, Mobile Studio, Personalization / Interaction Studio.
- Design segmentation, personalization, and omni-channel engagement strategies.
- Implement triggered communications and real-time personalization use cases.
- Design data ingestion pipelines (batch and real-time).
- Implement data harmonization, identity resolution, and unified customer profiles.
- Build calculated insights, segments, and activation strategies.
- Ensure governance, data quality, and compliance with GDPR / CCPA.
- Architect integrations between Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Data Cloud, and external systems such as ERP, data warehouses, and APIs.
- Define API strategies (REST / SOAP) and middleware architecture (MuleSoft preferred).
- Guide development teams on best practices and technical standards.
- Conduct architecture reviews and ensure solution scalability.
- Collaborate with business leaders, marketing teams, and IT stakeholders.
- Provide technical leadership and mentorship to developers and consultants.
- Support pre-sales activities including solution estimation and proposal creation, where applicable.
- 10+ years of IT experience, with 5+ years in Salesforce Architecture.
- Strong hands-on experience with Salesforce Marketing Cloud, Salesforce Data Cloud.
- Deep understanding of Customer data models, Identity resolution, Data governance, Segmentation and campaign lifecycle.
- Strong experience with API integrations and middleware tools.
- Strong knowledge of SQL and data modeling.
- Experience delivering enterprise-scale implementations.
- Salesforce Marketing Cloud Consultant
- Salesforce Marketing Cloud Developer
- Salesforce Data Cloud Consultant
- Salesforce Application / System Architect
- Salesforce Certified Technical Architect (good to have)
- Excellent communication and stakeholder management skills.
- Ability to translate business needs into technical architecture.
- Strong leadership and mentoring capabilities.
- Strong problem-solving and strategic thinking mindset.
- Experience with AI-driven personalization (Einstein features).
- Experience with analytics tools such as Tableau and CRM Analytics.
- Industry experience in Healthcare, Retail, Financial Services, or CPG.
- ERP systems (Infor)
- CRM platforms (Salesforce)
- Mendix
- Master Data Management (MDM)
- Information Security systems
- Enterprise IT and Cloud Infrastructure
For applications and inquiries, contact:View email address on us.fitly.work
Vacancy posted 2 days ago
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