Membership Services Associate
YMCA of Southwest Florida, Inc. - The SKY Family YMCA
This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions, and performing various clerical duties. ESSENTIAL FUNCTIONS:Greet and serve members and guests. Meet and greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA; ensures the security of the facility enforcing policy regarding visitors. Give membership and program information to walk in and phone customers. High knowledge of program information at all times. Conduct facility tours as needed. Answer telephones in a prompt courteous manner. Understand and able to use phone system. Provide all needed information on phone messages taken and given to correct individual or forward on voicemail. Receipt money transactions and program sign-ups. Member sign up and program registration all done correctly and in a speedy manner. Enter receipt information correctly for membership and programs. Be acco...Membership, Associate, Member Service, Retail, Instructor, Program
Vacancy posted 1 day ago
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