Learning and Development Manager

Why Work With Us: Join a mission-driven organization that supports and uplifts North Carolina’s legal community Build your skills in tech platforms and program coordination Work in a professional, collaborative environment POSITION SUMMARY: We’re looking for a detail-oriented, multitasking CLE Manager to lead the planning, management, and execution of a diverse portfolio of CLE programs. This role blends project management, relationship building, and event planning—ensuring North Carolina’s legal professionals receive exceptional educational experiences year-round. EDUCATION/REQUIREMENTS: A Bachelor’s degree in Hospitality Management, Education, Business, or Communications (preferred) 3 years of proven experience in professional education program planning or large-scale event coordination Hospitality or hotel experience is a plus Excellent organizational, communication, and customer service skills Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail Experience with software and systems like Microsoft Office 365, Adobe Acrobat Professional, Asana, and Salesforce or other AMS/LMS tools Familiarity with the legal profession (a plus, but not required) Become knowledgeable of NC State Bar CLE rules and NCBA policies and procedures related to program execution within first 3 months of hire ADDITIONAL SPECIALIZED KNOWLEDGE/SKILLS: Must have excellent grammatical skills; an excellent professional, positive demeanor, both in person and online; and a strong collaborative focus. ORGANIZATIONAL RELATIONSHIPS: Supervises: None Reports To: Director of CLE FLSA STATUS: Full Time/Exempt JOB DUTIES and RESPONSIBILITIES: Plan and manage a variety of onsite and offsite CLE programs, with responsibility for the coordination of site selection and review and negotiation of hotel/venue contracts, room blocks, and meeting space Develop and assess program budgets using Microsoft Excel to track fixed and variable expenses, project attendance and revenue, and speak to overall program performance Oversee event logistics including F&B, AV, exhibitor/sponsor needs, and registration Review and approve marketing materials for program promotion Handle post-program tasks such as reconciliation of invoices, reviewing program evaluations, and sending speaker thank yous Keep a two-year program planning calendar organized and up to date Recommend new topics, formats, and speakers to broaden programming and enhance overall content quality Stay informed on hospitality industry trends (contracts, attrition, cancellation, and F&B policies) and conduct site visits as necessary Travel approximately 10–15%, including occasional out-of-state trips This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, telephones, etc. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to touch, handle, or feel; and see, talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to stand, walk, and occasionally required to stoop, kneel, couch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Travel is required, using the employee’s personal vehicle (subject to authorized reimbursement). OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr