Director of Counseling Services

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This range is provided by Cameron House. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$69,996.00/yr - $85,514.00/yr

Direct message the job poster from Cameron House

People and Culture Leader: HR, Operations, Administration

About us

Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in community outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our youth heritage school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing and managing resources in the San Francisco Bay area. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive.

Job Summary

The role reports to the Chief Program Officer and works as a member for the Programs department. Responsibilities include: Directing the work of the Counseling Team; regularly evaluating the program’s effectiveness; managing the finances and budget of the program; engaging in community outreach and education; and delivering counseling services to clients.

Key Responsibilities

• Collaborate with the Chief Program Officer, Social Services Director, and Director of Youth Programs to set programmatic goals and objectives that align with the organization’s mission, vision and annual goals.
• Oversee and direct the programmatic and operational work of the Counseling Services Team
• Conduct regular programmatic evaluations, rooted in metrics, to ensure participants and funder’s needs are being met
• Oversee, develop and manage counseling budgets and approve reimbursements/disbursements for expenses
• Conduct outreach and community education
• Provide counseling services to individuals, couples, and families with emotional conflicts, challenges, and difficulties especially survivors of domestic violence (children and adults)
• Attend staff/community/committee meetings and assist with other Cameron House programs/events, as needed

Core Competencies

• Strong Communication Skills
• Bi-lingual proficiency in English and Cantonese is a MUST! - Mandarin is a plus
• Good English writing and verbal skills, able to communicate information and ideas clearly so others understand you.
• Excellent Interpersonal Skills
• Possesses strong leadership qualities that include the abilities to collaborate and guide others to successful outcomes
• Able to handle confidential and/or sensitive information with discretion
• Strong observational and listening skills, able to tell when something is wrong or is likely to go wrong
• Enjoys working with and supporting clients mental well-being, helping them find resources, learn, develop and improve upon their their lives
• Ability to represent agency and collaborate with various non-profit or government staff
• Knows how to work on a computer, and learn new computer programs quickly
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
• Able to Reason & Think Critically
• Capable of solving problems with sound judgment and practical approaches - solution-oriented

Education & Experience

• Required : Master’s degree in Counseling, Social Work, Psychology, or related field
• Required : A minimum of 2 years of management and supervisory experience
• Required : Experience working with low-income and limited English-speaking immigrant individuals and families, particularly women and/or children experiencing domestic violence
• Required : Proficient in basic computer skills, such as Google Workplace and Microsoft 365
• Preferred: Experience with Salesforce and Slack

Important!

All candidates must fulfill the following requirements upon being hired:

• Achieve satisfactory clearance from the Department of Justice via Live Scan
• Undergo a screening for tuberculosis
• Complete a Sexual Harassment Prevention training
• Complete forty (40) hours of Domestic Violence Training

NOTE: It's important for you to know we appreciate cover letters, they help us understand why you are interested in working with us and they show us how you express yourself in writing. We will prioritize applicants who provide a cover letter. In your cover letter, please share a brief overview of how your qualifications align with the requirements for this position.

Job Type

• Full-time, Regular, Exempt

Schedule

• 40 hours per week
• Hybrid - In person three (3) days a week
• Monday to Friday
• Flexible Scheduling

Work Location

San Francisco Chinatown

Compensation

As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data. This is an exempt (salary) role with a pay range of $69,996.00 - $85,514.00 a year.

• 401(k) + 4% Employer Match
• Flexible Spending Account
• Commuter Benefits & Free Parking
• Wellness Support: Free Local Gym Membership
• Flexible Schedule - genuine work/life balance
• Employee Assistance Program
• Life Insurance
• 15 Days of Paid Vacation (to start)
• 13 Paid Holidays
• 10 Days of Sick Time

________________________

Cameron House aspires to make the online job application process accessible to any and all users.

If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us at View email address on click.appcast.io

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin.

Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Health Care Provider, and Management

• Industries

  Individual and Family Services, Non-profit Organizations, and Community Services

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

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