Field Service Technician

Job Description

Role:

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Key Responsibilities:

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• Provide technical support for PCs, printers, servers, and data center equipment
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• Communicate professionally with clients and ensure satisfaction
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• Install, upgrade, and repair IT hardware and infrastructure
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• Collaborate with dispatch, engineers, and project teams
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• Troubleshoot hardware, software, and network issues
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• Support HP servers and enterprise environments
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• Track inventory and provide service updates
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Requirements:

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• Minimum of 2–3 years of experience in desktop IT support, including printers, servers, data centers, or enterprise-level projects
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• Strong troubleshooting skills for hardware, software, and networking issues
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• Strong customer service and client-facing communication skills
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• Willingness to commute long distances between customer sites
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• Ability to work independently and manage multiple service needs
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• Availability to support rotational schedules or on-call coverage when required
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• Experience supporting HP servers or enterprise infrastructure preferred
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• Valid driver’s license
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• This role is an Hourly Non- Exempt position with a targeted hourly range of $26- $28 USD based on experience and skillsets.
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Benefits:

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• Health/ Medical insurance
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• Disability Insurance
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• Dental insurance
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• Life insurance
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• Flexible spending account FSA
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• Internal career development program
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• Car Allowance/ KM Allowance
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• Vision Insurance
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Be part of Us

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Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.