Remote CATI Quality Monitor for Veteran Surveys
Vistra Communications
Tampa, FL
- Remote job
Vistra Communications seeks a part-time CATI Quality Control Monitor to oversee veteran-focused telephone surveys. You will monitor, coach, and document interviewer performance, ensuring adherence to scripts, privacy, and crisis escalation protocols. The role emphasizes trauma-informed practices and confidentiality in a remote setting. Responsibilities include live monitoring, reviewing recordings, and coaching for improvement while collaborating with project leadership to sustain high data #J-18808-Ljbffr Vistra Communications
Vacancy posted 2 days ago
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