Analyst - Service Operations, Mid-Level
Jobright.ai
Join to apply for the Analyst - Service Operations, Mid-Level role at Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for the Analyst - Service Operations, Mid-Level role at Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Oncourse Home Solutions is a people-centric organization focused on providing home solutions to over 1.8 million customers. The Analyst - Service Operations role involves analytical oversight of claims expenses and requires proficiency in data analysis across multiple platforms to support business reviews. Responsibilities:
- Reporting on and analyzing claims performance (i.e., job cost, claim cycle time, quality metrics).
- Developing new reporting tools/dashboards/ etc.
- Guiding process documentation and re-designs.
- Re-tracking and managing action items across projects.
- 3 years as Operations Analyst, Financial Analyst, or financial reporting, planning and analysis
- 2-3 years of experience using data analysis tools, data query reporting, in addition, intermediate to advanced skills in Microsoft Excel is required.
- Experience with data visualization tools such as Tableau, Looker or Microsoft Power Bi.
- Strong analytical and problem-solving skills with ability to think creatively.
- Ability to function independently and efficiently in carrying out assigned tasks of interpreting large amounts of data to accurately identify business needs, delivering recommendations for different audiences into digestible material.
- Highly organized, detail-oriented, and driven with a strong work ethic and demonstrated teamwork skills.
- Self-starter with the ability to multitask and work effectively in a dynamic environment with fluctuating workload and aggressive timelines while promptly delivering timely and accurate analysis.
- Exceptional strategic acumen, problem-solving skills, analytical capabilities, and instill trust through honesty, integrity, and authenticity
- Able to be accountable for making good and timely decisions that keep the organization moving forward.
- Effective Project Management skills with the ability to grasp the bigger picture and develop processes to achieve desired results.
- Able to learn and maneuver different software systems and data platforms to perform daily jobs
Vacancy posted 2 days ago
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