PT Food Lion To Go Associate

Food Lion

Primary Purpose:

Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

Duties and Responsibilities:

Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy
Ability to shop multiple customer orders using the designated tools and equipment
Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.)
Substitute items when requested
Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure
Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
Assist customers picking up orders
Complete Accountability Form from end to end process
Is courteous and helpful to other associates
Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Controls store's expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies
Adheres to all company guidelines, policies and standard practices
Observes and corrects all unsafe conditions that could cause associate or customer accidents
Notify QA of any cleaning issues or maintenance required for To-Go area and equipment
Successfully complete Computer Based Training (CBT) and Training Aid courses
Performs all other duties as assigned
Must be able to meet the physical requirements of the position, with or without reasonable accommodations

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Vacancy posted 10 hours ago

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