Customer Service & Logistics Coordinator
$19 per hourManpower
Customer Service & Logistics Coordinator
Our client, a leading supply chain and logistics organization, is seeking a dedicated and proactive Customer Service & Logistics Coordinator to join their team. As a Customer Service & Logistics Coordinator, you will be an essential part of the Office department supporting the operations team. The ideal candidate will demonstrate excellent communication skills, strong organizational abilities, and a customer-focused mindset, which will align successfully in the organization.
Location: Middletown, NY
Pay Range: $19.00/hr
Shift: 7:00 AM - 3:00 PM, Monday through Friday
What's the Job?
- Receive and process customer orders via phone, email, and messaging platforms like WhatsApp.
- Provide detailed product information, pricing, and availability to customers.
- Check inventory levels across multiple locations to fulfill customer orders efficiently.
- Coordinate and schedule deliveries using company vehicles or arrange drop-shipment directly to customers nationwide.
- Maintain clear communication with warehouse teams and drivers to ensure timely and accurate deliveries.
What's Needed?
- Minimum of 2 years of experience in customer service, dispatch, or order processing.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Comfortable using phone, email, and messaging platforms such as WhatsApp for customer communication.
- Familiarity with inventory systems and logistics coordination is advantageous.
What's in it for me?
- Opportunity to work with a dynamic and supportive team.
- Engage in meaningful work that impacts daily operations and customer satisfaction.
- Develop skills in logistics, supply chain management, and customer support.
- Work in a collaborative environment that values diversity and inclusion.
- Potential for career growth within a reputable organization.
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
Vacancy posted 1 day ago
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