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Customer Service Representative

$21 - $22 per hour

Express Employment Professionals Defunct

Job Full Description

Customer Service Representative - $21.00 - $22.00 per hour

Location - Deerfield, IL

Monday-Friday | Flexible Schedule Between 7:00 AM - 7:00 PM

Do You Enjoy Connecting with People and Creating Great Customer Experiences?

Express Employment Professionals is seeking a Customer Service Representative for a growing company in Deerfield. This role is perfect for someone who thrives on interacting with customers, building relationships, staying organized, and being the go-to person who helps ensure a seamless customer experience.

This position offers the opportunity to develop valuable customer relationship skills and can provide a pathway for future growth into a sales-focused role.

Responsibilities:

  • Provide exceptional customer service by phone, email, and other communication channels
  • Answer customer questions and resolve concerns professionally
  • Build strong relationships with customers and maintain a positive customer experience
  • Process customer information accurately and efficiently
  • Collaborate with team members to achieve customer satisfaction goals
  • Identify opportunities to support business growth and customer retention
Qualifications:
  • Greet customers and provide a welcoming, professional experience
  • Answer incoming phone calls and assist customers with questions and requests
  • Coordinate customer needs and connect them with the appropriate team members
  • Support order processing, quote entry, and customer follow-up
  • Monitor open orders and communicate updates to ensure customer satisfaction
  • Partner with internal departments to ensure accurate and timely service
  • Assist with administrative and operational tasks as needed
  • Resolve customer concerns promptly and professionally
  • Maintain accurate customer records and documentation
  • Help create a positive, organized, and customer-focused environment
Why You'll Love This Opportunity:
  • Monday-Friday schedule and occasional Saturdays
  • Flexible work hours between 7:00 AM and 7:00 PM
  • Friendly, team-oriented environment
  • Opportunity to interact with customers and make a positive impact every day
  • Develop skills in customer relations, operations, and business support
  • Potential career growth into a Sales Representative or Account Management role



If you enjoy helping people, building connections, and want a position that can lead to a rewarding career in sales, we'd love to hear from you.


Apply today!

Northbrook, IL
3299
869 Sanders Road
Northbrook, IL 60062
Vacancy posted 2 days ago
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