Administrative Operations Specialist

Join our Team as an Administrative Operations Specialist Zimny Insurance Agency-Northway Insurance is a locally owned and operated agency dedicated to serving the Alexandria and Park Rapids areas and surrounding communities. As a small, community-driven team, we pride ourselves on building strong relationships and providing personalized support—both to our clients and our employees. We’re currently looking for a detail-oriented, client-focused Administrative Operations Specialist to support the day-to-day operations of our agency. In this role, you will help keep our offices running smoothly by coordinating administrative processes, supporting internal systems, tracking compliance-related activities, and providing exceptional service to clients, visitors, and team members across locations. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys variety in their work, and takes pride in accuracy, professionalism, and strong follow-through. What You’ll Do Welcome clients and visitors, answer incoming calls, and provide professional front-office support Process incoming payments, manage mail, maintain records, and complete accurate data entry in internal systems Coordinate vendors, office services, supplies, maintenance, and shared office communications across locations Support agency systems and technology tools, including user access, troubleshooting, and basic system administration Track licensing, continuing education, training, and other compliance-related documentation Assist with marketing-related coordination, branded materials and community involvement efforts Provide administrative support to team members and help identify and escalating operational issues when needed What We’re Looking For Strong organizational skills with the ability to manage multiple priorities and deadlines Excellent attention to detail, accuracy, and follow-through Professional communication and customer service skills Comfort working with office systems, technology tools, and administrative processes Ability to handle sensitive information with discretion and confidentiality Previous administrative, operations, or office support experience is preferred Work Hours (Full Time, 40 hours week) in our Alexandria office: Monday - Friday 7:30 am-4:30 pm with a one-hour lunch or 8:00 am-4:30 pm with a 1/2 hour lunch Compensation and Benefits: Competitive salary based on experience Health, Vision, Life & Disability Insurance 401(k) with company match Paid time off and holidays Continuing education support How to Apply: Please submit your resume and a brief cover letter explaining why you're a good fit for this role to View email address on click.appcast.io or mail to: Zimny Insurance Agency, ATTN: Chris Mohr 1103 Broadway St, Ste 100 Alexandria, MN 56308 If you are a dependable, proactive professional who enjoys supporting people, processes, and operations, we’d love to hear from you! #J-18808-Ljbffr