Medical Call Center Representative

Call Center Coordinator

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized as one of the "165 Top Places to Work in Healthcare" for 2026 by Beckers Hospital Review. TeamHealth has also been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025 We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!

This is a PT remote position shift: Friday thru Sunday 5:00AM-1:30PM (PST) /8:00AM-4:30PM (EST) 24 hours per week. Training will be Monday-Friday between the hours of 10a-2p (PST) Job description overview: Under direct supervision, the Call Center Coordinator provides 24/7 support to the Acute Care Service Facilities nationwide. The Call Center Coordinator is an active participant that helps facilitates communication between hospitals and providers by triaging and directing calls accordingly.

Essential duties and responsibilities:

• Acts as liaison between hospital staff, nurses, pharmacies, patients etc. and providers
• Responsible for triaging inbound calls for multiple TeamHealth facilities
• Manage and maintain daily provider schedules for each facility
• Responsible for relaying any daily schedule changes to staff
• Responsible for relaying any schedule process changes to management
• Responsible for relaying updated or new provider contact info to staff and management
• Accurately document inbound/outbound calls
• Accurately enter inbound/outbound calls into appropriate database
• Perform other duties as assigned or requested by management