Senior Vendor Relations Specialist

**** Must be local to Greater St. Louis, Missouri **** Responsibilities Manages the relationships between MTS and external vendors Administers the contracts with hardware and software vendors Collects information about external marketplace (not limited to technology) and serves as a resource on this knowledge to the organization Provides information and advice about technology vendors, offerings, and options May interact with vendor to resolve escalated problems and plan for future releases of software Resolves complaints, make adjustments, or correct mistakes regarding a specific set of products, services, capabilities, issues, or questions Monitor progress and performance of vendor services based on more-complex statements of work Responsible for managing statements of work for contracted labor May perform simple negotiations with established vendors Qualifications Bachelor's degree in related field, specialized training, or equivalent work experience Two (2) years of relevant technical or business work experience. General understanding of project management and software development life cycles Demonstrates thorough understanding of the fundamental tools and concepts of one of the information technology Teams Applies that understanding to make independent practical contributions to moderately complex IT work within a particular department or function Operates under general supervision Identifies and documents problems and notifies others as appropriate based on problem escalation procedures. Applies understanding of a primary professional SEGMENT to resolve most common problems/ issues/ opportunities Has a deeper understanding of business and the implications that each technology has on business results Interpersonal Interactions Adapting = communicate specific subject matter to others through explanation, demonstration, testing, and reinforcement Works with project manager to define tasks & create team work plans. May delegate work to others and monitor progress. Identifies issues affecting work progress and recommend solutions Estimates effort to complete requirements for small, simpler projects Customer Relationship Management Accountable for addressing customer needs through individual action or with a "warm handoff" Interacts independently with customer subject matter experts Interacts independently ... Compensation: $90,000 per year #J-18808-Ljbffr SBS Creatix, LLC