Administrative Assistant

Administrative Assistant – Support Services

The Administrative Assistant – Support Services provides administrative and operational support for Disability & Accessibility Services (DAS), Counseling Services, and the Office of Equity & Title IX through a shared administrative support model. The position serves as the primary front desk representative for these offices and coordinates daily administrative operations, scheduling, confidential records, communications, and office logistics while providing excellent customer service to students, faculty, staff, families, and visitors.

The position works collaboratively with professional staff to support the delivery of services while maintaining strict confidentiality and ensuring efficient office operations. The position also provides occasional administrative support for the SSC for shared administrative needs, including for the University of Redlands Los Angeles SSC support as needed.

Duties and responsibilities include, but are not limited to, the following:

• Shared Administrative Operations
• Disability & Accessibility Services
• Counseling Services
• Office of Equity & Title IX
• Shared Student Success Center Support

Qualification guidelines include:

• Associate degree required; bachelor's degree preferred.
• A minimum of three years of administrative support experience, preferably in an education context.
• Excellent organizational and communication skills.
• Demonstrated ability to manage confidential information.
• Proficiency with Microsoft Office and standard office technology.

Preferred qualifications include:

• Experience in higher education.
• Experience supporting student services or compliance-related offices.
• Experience with student information or case management systems.

Knowledge and skills include:

• Excellent interpersonal and customer service skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities.
• Ability to maintain confidentiality.
• Ability to work collaboratively with diverse populations.
• Attention to detail and accuracy.
• Ability to learn new technologies and software systems.

Physical requirements/working conditions include:

Standard office setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. Must be willing and able to travel and to work non-traditional hours including nights and weekends, as required.

Physical demands include:

Incumbents regularly sit for long periods; walk short distances on a regular basis; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; climb stairs; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds.

To apply: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call View phone number on click.appcast.io. If you are unable to complete an application due to a disability, contact us at View phone number on click.appcast.io to ask for accommodation or an alternative application process.

Background check, driver's license check, and physical and psychological exams may be required for employment.