Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is a woman-owned business with a fully female team of 13 talented and driven professionals. I’ve been an agent for 10 years, after spending 7 years as a State Farm team member, and I’ve built this office on a foundation of empowerment, excellence, and genuine care for our community.

We’re deeply committed to giving back. Every month, we participate in or sponsor community outreach and charity events, supporting local schools, fundraisers, and nonprofits. We also prioritize continuous growth through company-paid workshops and continuing education opportunities, ensuring every team member has the tools to keep advancing in their career.

Our office is a fun, energetic place to work, with flexible scheduling, quarterly bonding outings, and a team that knows how to work hard and play hard. We set high expectations, but we make sure success is rewarded through generous compensation, great benefits, and ongoing bonus opportunities and incentives.

We’re looking for good, smart people with a passion for helping others and achieving success. Our core values—integrity, passion, excellence, accountability, and teamwork—are at the heart of everything we do. If you’re ready to grow in a supportive, high-achieving environment, we’d love to meet you.

ROLE DESCRIPTION:
Casey Granger - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.