Pet Insurance Sales Associate - Richmond, VA

Pet Insurance Sales Associate - Richmond, VAPosition OverviewAt Fetch, we're dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we're proud to support the animal shelter community. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.About the IndustryThe pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.P&C License PreferredWe are currently seeking a Pet Insurance Sales Associate to join our amazing team at the Richmond Animal League in Richmond, VA. Successful candidates will be goal-oriented, focused on converting opportunities into sales, while delighting customers. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer's needs and working with them to create the best outcome.RequirementsRepresenting Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Richmond areaCommunicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance productsTurning prospects into loyal clients, raving fans, and repeat customersAccurately recording prospect and customer information in Fetch CRMEstablishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthlyProactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetingsCollaborating with leadership to identify opportunities for new businessCommunicating with your peers via chat to identify challenges and successesVirtually attending monthly company meetings or check-ins as requiredManaging expense budget and submitting completed reports monthlyManaging all administrative tasks and responsibilities relative to the partnershipLiving up to Fetch's commitment to continuously exceed customer expectationsSkillsAbility to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agentActive Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)Proven self-starter with 3-5 years of in an animal care roleEnergized by being an industry pioneerPassion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face)Familiar with animal health or animal welfare a plus, but not requiredAbility to think and act independently within a fast-paced sales cycleProven success in building relationships using a consultative, solution-focused approachDemonstrated customer service skills and the ability to understand Fetch's customers' needsMust be willing to travel to various industry events as requiredExcellent verbal, interpersonal and written communication skillsExcellent team player; proven ability to apply innovative ideas and critical thinkingProfessional TraitsExhibits excellent business judgmentPositive attitudeSets the bar high for team standardsIs action and results-oriented and self-reliantCompensationThe pay range for this position is $55,000 - $92,000+ on a full-time basisAlong with base salary, your position may qualify for additional bonusesThis position is eligible for the Company's bonus plan(s)Benefits & PerksAt Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below.Comprehensive Medical, dental, and vision plan for you and your familyHealth Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are availableHighly competitive 401(k) matchingGenerous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 daysPaid company (9) holidays, including (1) floating holidayFetch Pet Insurance discount - up to 50% off, up to $1,000 savings/yearEducational Assistance ProgramFetch Discount Perks ProgramVolunteering - earn up to 8 hours per calendar year at nonprofit organizationsEmployee Referral IncentiveTuition AssistanceCommuter BenefitsEmployee Assistance Program (EAP)Pay Range$55,000 - $92,000 USDRecruiting Fraud AlertAt Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers.EEO StatementFetch is proud to be an equal opportunity employer. We're committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.If you need assistance or an accommodation to apply, please contact us at View email address on click.appcast.io our Privacy Notice for California Residents