Administrative Service Coordinator

Summary

Catholic Charities of Acadiana is seeking a compassionate, organized, and mission-driven Administrative Coordinator to support the Deaf Action Center and the broader mission of our organization. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to make a meaningful impact through service and community support. In this position, you will coordinate interpreter services, support daily administrative operations, and serve as a welcoming point of contact for clients, visitors, interpreters, and community partners. This role requires strong communication, organization, and multitasking skills, along with a professional and compassionate approach to serving individuals from diverse backgrounds and cultures. This is an excellent opportunity for someone who is detail-oriented, service-minded, and passionate about supporting vulnerable populations while growing a career in nonprofit and community services.

Key Responsibilities

• Schedule Interpreter services
• Input service provider requests into the calendar
• Assign interpreter based on qualifications and proficiencies identified during interpreter interview
• Confirm 48hrs before the appointment with the service provider and interpreter
• Administrative duties include but are not limited to:
• Answer phone calls for Deaf Action Center
• Answer phone calls for Catholic Charities and transfer to the proper person and/or department
• Greet all visitors and direct them to proper program contacts
• Collect and organize interpreter invoices for payroll and accounts receivable
• Maintain interpreter files and account receivable files
• Collect and deliver mail to and from internal offices to postal services
• Running errands and clerical duties for Directors as assigned
• Clerical Duties as assigned
• Assist in planning and coordinating Braille Classes
• Availability for limited night and weekend work as needed, including but not limited to, answering Deaf Action Center on-call phone

Job Qualifications

• Must be proficient in clerical skills, including but not limited to typing and filing.
• Must be proficient in Microsoft.
• Must possess a high degree of respect and confidentiality.
• Must have proper phone etiquette.
• Must be able to manage time efficiently.
• Must possess good organizational skills and must be capable of working independently.
• Must be multi-task oriented; accurate, thorough, punctual, and cooperative.
• Must follow all office policies, procedures, and regulations.
• Must be available for limited night and weekend work, as needed.
• Sign Language skills preferred, but not mandatory.

Job Specifications

• Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects 100% of the time.
• Job Type: Full-time
• Benefits:
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance
• Work Location: One location