Software Asset Management (SAM) Tech Lead

You will support enterprise-wide software asset management work, with a focus on audit data collection, entitlement validation, and ServiceNow data management. This is a long-term, remote W2 contract engagement tied to a Plano, TX location, working with product owners, IT teams, and external partners to keep software inventory accurate and audit-ready. Responsibilities Coordinate and execute software audit data collection across multiple product teams, and engage product owners to obtain software versions, user counts, and installation details. Perform follow-ups to ensure timely completion of audit requests and resolve data gaps. Validate system status (active, inactive, or decommissioned) to support audit accuracy. Support third-party audit processes, such as IBM license audits, by preparing and validating required documentation, and collaborate with external vendors and consultants on audit findings and discrepancies. Maintain audit evidence and documentation in designated tracking systems. Analyze software installation and usage data from multiple sources, including CMDB and discovery tools. Support ServiceNow Software Asset Management processes, including data validation and reconciliation, and identify and resolve gaps in entitlements and licensing data. Act as a liaison between SAM, IT teams, product owners, and external partners, and participate in team standups and working sessions to report on audit progress. Requirements Bachelor's degree in Information Technology, Business, or a related field, or equivalent experience. 2-5 years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), or a related field. Experience supporting software license audits or compliance activities. Strong data analysis skills, with proficiency in Microsoft Excel or similar tools. Familiarity with ServiceNow SAM, CMDB, or similar asset management platforms. Attention to detail and data accuracy, with strong organizational and follow-up skills. Effective communication and stakeholder management, including regular interaction with global stakeholders and external partners. Ability to manage multiple priorities in a deadline-driven environment. Nice to have Experience working with enterprise software vendors such as IBM, Oracle, or SAP. Knowledge of software licensing models and compliance requirements. Experience working with third-party audit or consulting firms. #J-18808-Ljbffr Peek IT Services