Retail Sales Associate - 2013

Pay and Commission $12.00 to $15.00 per hour. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). Best working hours in the business: most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program – available to all employees on the second day of employment; up to 50% of wages earned can be withdrawn up to seven times in a payroll cycle. Ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after completing six months of active, full‑time service; an additional week after one year; two weeks on each subsequent anniversary (adjusted in accordance with state/local requirements). Sick/personal time: eight hours after six months; 16 hours on each anniversary thereafter (years 2‑5), 24 hours after five years (adjusted per state/local requirements). Employee discounts available starting on the first day of active employment. Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto‑enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. FirstCash 401K program available to all employees 21 years of age (or older). Earned Wage Access is provided by NetSpend (signup required; restrictions and fees apply). Position Summary We are seeking entry‑level, full‑time sales associates in pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. Responsibilities Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions. Performs non‑management open/close procedures. Keeps the sales floor clean, stocked, and displays merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes assigned training. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, and lifting). Ability to work with firearms and to become firearms certified. Employees may assist a customer outside the building (within parking lots or property boundaries) or retrieve products stored in exterior areas. Minimum age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, work with people, and be team‑oriented. Ability to multi‑task in a fast‑paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations as business needs dictate. Must have the ability to work a flexible retail schedule, including weekends and holidays. Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines. Bilingual Applicants Encouraged Applicants who are bilingual are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Applicants receive detailed information during the interview process. Important Notice Pay rates will not be below any applicable local minimum wage requirements. Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr FirstCash