Operations Manager

Over 30 owned facilities and more than 3.5 million square feet of warehouse space, NXTPoint Logistics offers end‑to‑end supply chain solutions. With a strong focus on flexibility and responsiveness, we provide distribution, warehousing, fulfillment, managed logistics, transportation and final‑mile delivery to clients of all sizes. Facility Perks Fully climate controlled environment Onsite employee cafeteria Free access to the onsite fitness center Shift Hours: Night Shift – Mon.–Fri., 5:30 pm–3:00 am General Position Summary Responsible for overall management and performance of the logistics operations including office and warehouse operations, customer relations, information technology, quality and security. The Logistics Operations Manager is accountable for achieving company objectives, productivity standards and cost‑control goals. Essential Duties & Responsibilities Coordinating and supervising all traffic functions related to freight movement into and out of the warehouse(s), maintaining service levels while keeping costs minimal. Training and supervising employees to meet departmental and company objectives, and interface with Transportation Operations to resolve scheduling and dispatching issues. Maintaining and developing warehousing policies and programs that meet cost and service objectives and customer needs, and recommending improvements to the function. Directing the implementation of procedures to ensure freight claims are processed and collected in a timely manner. Forecasting, identifying and analyzing costs, equipment availability and service levels, making recommendations and instituting corrective action. Establishing and measuring KPIs to drive performance for on‑time in‑full delivery, shipping costs, inventory management, productivity and quality, and workforce planning. Investigating cause‑analysis issues for problem reconciliation and leading corrective action for complaints related to transportation, logistics handling and warehousing. Maintaining fiscal budgets and ensuring effective management within budgetary guidelines; providing senior management with periodic reports. Directing staff to support strategic customer‑care objectives and enhancing team skills and competencies. Ensuring compliance with Federal and State regulations. Qualifications Job Skills Required Broad management skills, especially leadership, problem solving, motivation, communication, innovation and planning. Independent worker comfortable with complex cross‑functional teams; strong verbal and written communication with senior executives. Successful management of resources, systems and personnel to achieve organizational objectives; sourcing, negotiation and human‑relations skills. Experience building, executing and managing vendor strategy and operations through KPIs, audit mechanisms and flawless execution. Ability to work cross‑functionally with engineering, sales, operations and stakeholders; strategic thinking and thriving in ambiguous environments. Strong analytical and quantitative skills; use hard data and metrics to back up assumptions and drive action. Strong knowledge of MS Office Suite, advanced Excel; working knowledge of warehouse and transportation management systems. Team player, owner mindset, focused on delivering results with high standards. Education & Experience Bachelor’s degree in logistics, supply chain, transportation or a business‑related field. Minimum 8 + years of direct experience in a similar industry. Knowledge of regulations related to transportation and warehouse operations; experience with logistics sourcing strategies. Skills in building vendor relationships, developing departmental metrics, monitoring quality, quantity, cost and efficiency. Financial acumen and budgeting experience. Experience in Lean, Six Sigma and other continuous improvement initiatives, including ISO applications. Knowledge of industry standard applications for transportation and warehousing (WMS). Travel Minimal travel required. Other Duties & Responsibilities Please note this job description is not designed to cover all activities and responsibilities; duties may change at any time. Working Conditions Warehouse working environment. Noise level usually moderate. Physical Activity Level Employee may occasionally lift and/or move up to 10 pounds. Regularly required to sit, stand and walk; use hands to finger, handle or feel and talk or hear. Occasionally required to reach with hands and arms. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Seniority level Director Employment type Full‑time Job function Management and Manufacturing Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr NXTPoint Logistics