Sales Development Representative (Healthcare)

Sales Development Representative (Healthcare)

Nanonets Health is the healthcare vertical of Nanonets, a global leader in intelligent document processing and AI-driven workflow automation. While Nanonets powers automation across multiple industries, Nanonets Health is purpose-built for Revenue Cycle Management (RCM) and is designed to help providers eliminate the manual, error-prone administrative work that slows down care and reimbursement.

Our platform deploys AI agents across the entire RCM lifecycle:

1. Front-end: patient intake, registration, eligibility, benefits verification, scheduling
2. Payer communication: prior authorizations, claims creation, claims status, documentation requests
3. Back-end: charge capture, posting, payments, collections, denials, appeals

We do this by combining three proprietary technologies inside a unified AI agentic system:

1. Vision-Language Transformers for document-heavy workflows
2. Voice AI Agents for payer calls, patient calls, and follow-ups
3. Browser Automation Agents for system-to-system execution inside EHRs, portals, and payer sites

What once took hours of human effort now takes seconds with Nanonets. Today, 100s of providers rely on us to accelerate & automate admissions, eligibility, coding, claims, and overall revenue performance.

In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we're not just imagining the future of work we're building it.

Nanonets is seeking motivated and results-driven Sales Development Representatives (SDR) to join us.

We're looking for SDRs who are not only strong at traditional SaaS outbound (e.g., emails, calls, social) but are also comfortable with in-person, on-site outbound experiments across the U.S. You'll engage multiple micro-ICPs across healthcare - each with different workflows, incentives, pain points, and buying behavior.

This is not a desk-only SDR role. You will periodically travel for field outreach, on-site prospecting, and industry events aligned with our GTM strategy.

As a SDR at Nanonets, you will play a crucial role in driving our sales pipeline. This position focuses on generating new business opportunities through outbound prospecting. You will engage with potential clients, qualify leads, and set appointments for our sales team. Your efforts will directly contribute to the growth and success of Nanonets.

Roles and Responsibilities

• Outbound Prospecting:
• Research and identify potential clients multiple micro-ICP groups across healthcare specialties using various tools and platforms.
• Develop tailored outreach sequences for each ICP, recognizing that pain points differ by specialty, RCM workflows differ across value chain (eligibility, coding, auth, claims, denials) & decision-makers may have different priorities (Practice Admin vs RCM Director vs COO vs Provider-owner)
• Execute multi-channel outbound sequence: email, phone, social, video, physical mailers, and front-desk drop-offs.
• Travel to cities across the USA where Nanonets is running targeted campaigns.
• Develop and maintain a list of targeted accounts to engage with consistently.
• Conduct discovery calls with prospective accounts to determine fit and schedule follow-up demos for Account Executives.
• Work with the Head of Sales, Head of Account Management, and Head of GTM to identify ongoing strategic targets.
• Maintain clean CRM notes and insights on each ICP, region, and specialty.
• Leverage tools(such as LinkedIn Sales Navigator, Apollo) to identify prospective customers.
• Collaboration and Reporting:
• Work with Sales, GTM, and Partnerships on geography-based campaigns and outbound experiments
• Track and report on key performance metrics, including lead conversion rates and pipeline growth.
• Continuously provide feedback on lead quality and market trends to improve outreach strategies.
• Knowledge Development:
• Develop a deep understanding of each micro-ICP, including typical RCM workflow, staffing structures, key pain points in eligibility, auth, coding, claims, and denials etc.
• Stay up-to-date on Nanonets' products, industry trends, and competitor offerings.
• Attend training sessions and workshops to enhance sales skills and product knowledge.

Requirements and Skills

• Bachelor's degree in Business, Marketing, or a related field or equivalent experience.
• 2+ years of experience in sales development, lead generation, or a related role. (healthcare-preferred)
• Excellent communication and interpersonal skills, with a knack for building relationships.
• High ownership mindset with targeted focus on experimentation, iteration, and direct customer interaction
• Strong organizational skills and the ability to manage multiple priorities.
• Familiarity with CRM software and sales engagement tools.
• A self-starter attitude with a passion for technology and automation.

Nice to Have

• Experience working across multiple healthcare specialties
• Familiarity with workflow automation, RCM operations, or document-heavy processes
• Familiarity with other AI-driven automation, document processing, or healthcare technology platforms.

Additional Information

Hybrid role (twice a week in our Bellevue office), based in Seattle/Bellevue, WA. The OTE for this position is estimated $80,000-$100,000 annually plus more based on performance and equity. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.