Outbound Sales Development Representative (SaaS software)

divh2Outbound Sales Development Representative/h2pSeattle, Washington, United States/ppZenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes./ppZenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand Stone, Massage Heights, Rush Hair Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONIGUY./ppOur recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloittes 2020 Technology Fast 500. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness./ppAs an Outbound SDR, you will primarily handle incoming sales inquiries via phone calls and chat, and assist in qualifying prospects for our software solutions. This role will also involve occasional coverage for other inbound SDRs who are out of office. The ideal candidate will be organized, detail-oriented, and adept at multitasking in a fast-paced environment. Prior customer service experience is essential for success in this role./ppstrongWhat Will I Be Doing?/strong/pulliRespond promptly and professionally to inbound sales inquiries via phone calls and chat./liliEngage with prospects to understand their needs and qualify them as potential customers./liliSchedule product demonstrations and meetings with Account Executives (AEs) and Solution Engineers (SEs) based on prospect interest and qualification./liliMaintain accurate records of interactions and sales activities using our CRM system (e.g., Salesforce)./liliCollaborate effectively with the sales team to ensure smooth handoffs and transitions for qualified leads./liliOccasionally cover for other inbound SDRs during absences or peak times./liliMeet quarterly quota targets for qualified demos completed./li/ulpstrongSkills Qualifications/strong/pulliPrevious experience in a customer service or sales support role is required./liliStrong communication skills, both verbal and written./liliExcellent organizational and time management skills; ability to prioritize tasks effectively./liliTech-savvy with a good understanding of software applications and the ability to learn new technologies quickly./liliAbility to work independently and as part of a team in a fast-paced, collaborative environment./liliAttention to detail and a commitment to accuracy in maintaining records and managing customer interactions./liliFlexibility to adapt to changing priorities and business needs./li/ulpstrongEducation and Experience:/strong/pulliBachelors degree preferred or equivalent practical experience./liliProven track record in customer service, sales support, or a related field./li/ulpstrongBenefits/strong/ppAt Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:/pulliBest in industry salary, plus bonus/liliMedical, dental, and vision coverage/liliTake advantage of our competitive 401k match program to help secure your financial future/liliPaid parental leave/liliFlexible work hours/li/ulpZenoti Pay Range/pp$45,000 - $85,000 USD/ppZenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training./p/div