Vice President, Operations Support

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit  dsv.com and follow us on  LinkedIn and  Facebook .

Location: Virtual/Remote with travel to support multi-site locations and traveling team

Division: Solutions 
Job Posting Title: Vice President, Operations Support 
Time Type: Full Time

POSITION SUMMARY 

The Vice President of Operations is a senior level leadership role.  This position provides overall direction and guidance to the operational activities of the organization.  The Vice President of Operations will strive to maximize growth and profitability while responsibly managing the resources of the organization according the company and client expectations and policies. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Developing and implementing an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth. 

• Ensuring operational excellence through standardization of existing practices, risk assessment and review of key metrics. 

• Planning and successfully executing start-up facilities for new business. 

• Spearheading teams and partnering with clients to trouble-shoot and solve existing issues or problems. 

• Contributing as a key member to our sales and solutions team in winning key strategic accounts. 

• Building bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort. 

• Questioning and challenging existing ways of thinking. 

• Working collaboratively and establishing solid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance. 

SKILLS & ABILITIES  

Qualifications and Other Skills  

• Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems. 

• Has led high-performing teams. Can recruit, develop and motivate superior talent. 

• Possess the ability to motivate and maintain effective working relationships with staff and partners. 

• Ability to rely on experience and judgment to plan and accomplish goals.  

• Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required.  

• Integration experience with the supply chain industry is helpful. 

• Travel percentage can be expected to be approximately 50% but may vary based on the requirements of the business. 

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. 

• Work overtime as dictated by business whether mandatory or voluntary. 

Experience & Education:   

The Vice President of Operations directly supervises Directors and General Managers. Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports. 

• Experience in a “client-centric" environment with accountability for both operations metrics and client relations.  

• Third-party logistics experience is preferred but not required. 

• A minimum of 10 years logistics operations management experience with big box", e-commerce or specialty retailers and at least 5 years’ experience as a regional operations leader managing multiple locations.  

• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances. 

• A Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required; MBA preferred but not required 

Computer Skills:   

• Strong proficiency required in MS Office Applications. 

• Working knowledge of industry WMS 

Certificates & Licenses:   

• Involvement in relevant professional organizations is desirable. 

Language Skills  

• Exceptional communications skills needed (all modes) and must be adept at navigating within a matrixed organizational structure. 

Mathematical Skills  

• Intermediate mathematical, accounting, and financial skills 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Other Physical Requirements:   

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  The employee also regularly lifts and/or moves objects up to 10 pounds.  Specific vision requirements of this job include close vision and distance vision.  Must be able to travel by plane and automobile.  

WORK ENVIRONMENT  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. 

Reasonable Accommodations Statement  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

For this position, the expected base pay range is $230,000.00 – $270,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the  DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on jobs.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .