Point of Sale Support Technician

Job Description Job Description Job Summary
We are seeking a highly motivated and dynamic professional point of sale computer technician to join our team. The ideal candidate will be responsible for programming, installing and training customers on our products and services. This role requires a blend of technical knowledge and strong interpersonal skills to effectively communicate with clients and understand their needs.
Responsibilities
Develop and maintain relationships with clients to understand their requirements and provide tailored solutions.
Trouble shoot and resolve customers issues
Utilize hand tools and schematics to demonstrate product functionality and address customer inquiries.
Collaborate with the technical team to ensure seamless service delivery and customer satisfaction.
Conduct field service visits to assess client needs, perform installations, or troubleshoot issues as required.
Maintain accurate records of sales activities, customer interactions, and follow-up actions.
Skills
Proficiency computer networking equipment repair is essential.
Strong mechanical knowledge with hands-on experience using hand tools.
Familiarity with computer hardware and networking concepts.
Ability to handle high pressure situations.
Experience as a service technician or in a field service role is preferred.
Excellent communication skills, both verbal and written, with the ability to build rapport with clients.
Strong problem-solving skills and attention to detail.
Join our team today if you are passionate about contributing to a growing company!
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year

License/Certification:
Drivers License (Required)
Ability to Commute:
Throughout North Carolina and surrounding states
Work Location: In person

Company Description Small locally owned point of sale company with over 20 years experience continuously expanding. We provide quality point of sales systems and support to the hospitality industry. Company Description Small locally owned point of sale company with over 20 years experience continuously expanding. We provide quality point of sales systems and support to the hospitality industry.