Property Manager (Lakefield Mews Apartments)

Palms Associates is hiring a Property Manager to manage and lead Lakefield Mews Apartments & Townhomes in Richmond, VA (395 homes).

At Palms Associates, we build, own, and manage our communities — no third-party management turnover, just consistent leadership and long-term stability. If you’re seeking security, growth, and a company that truly invests in its people, this is it. With over 60 years of service and commitment to our residents, Palms provides a stable and rewarding work environment. In fact, the average associate tenure company-wide is over 7 years — a true testament to our supportive culture and values.

Come see what makes Palms Associates different — apply today!

Our Total Rewards Package Includes:

• Monthly and holiday bonus opportunities
• Housing discount
• $1,000 / $1,500 employer HSA contributions
• 401(k) with 4% company match + historically 6% profit sharing (immediately vested)
• Health, Vision, Dental, Life & Disability Insurance
• Flexible Spending Accounts
• Generous PTO, Wellness Day, Floating Holiday & Community Service Day
• Grace Hill Learning and career advancement opportunities across 23 communities throughout the Southeast

What You’ll Do:

• Manage the apartment community to achieve physical and economic occupancy goals.
• Build strong relationships with residents through outreach, social media, in-person interactions, and other communication channels while ensuring policy and lease compliance.
• Collect rent and maximize revenue by minimizing vacancy loss through proactive marketing and leasing strategies.
• Reduce delinquency through consistent and effective collection efforts.
• Analyze market trends and recommend rental increases based on sound research.
• Complete and/or oversee all required reporting in a timely manner.
• Resolve resident concerns promptly and professionally, delivering a positive customer experience.
• Oversee and support the Maintenance Supervisor, Assistant Manager, and Leasing Consultant to ensure all responsibilities are executed effectively.
• Maintain consistent communication with the Maintenance Supervisor and collaborate with all team members.
• Recruit, hire, train, develop, motivate, and supervise leasing and maintenance staff to achieve property goals and foster a supportive, team-oriented environment.

What We’re Looking For:

• A professional, results-driven leader.
• Minimum of 4 years of experience in apartment community management.
• Proven ability to lead, develop, and retain high-performing team members.
• Strong accountability and performance management skills.
• Proficiency in property management software (Yardi, LRO) and Microsoft Office.
• Professional appearance and business attire.
• Excellent organizational skills with the ability to prioritize and adapt in a fast-paced environment.
• Demonstrated success in rent collection and revenue management.
• Commitment to delivering exceptional customer service to both prospective and current residents.
• Industry certifications such as CAM, NALP/CALP, or CAPS preferred.

This isn’t just another property management job — it’s a career with a company built to last. You can be confident your application will be carefully reviewed and given the attention it deserves!

Come see what makes Palms different! APPLY TODAY! ( Please submit your most recent and up-to-date resume with your application)

Palms Associates is an Equal Opportunity Employer.
All employment offers are contingent upon employment verification, reference checks, and criminal/drug screenings.