Customer Support Representative-II
LanceSoft
Customer Support Representative-II
Payrate: $23- $24/hr. on W2 (All Inclusive)
Remote (RE, USA, CT, NYC METRO)
Schedule: Wed - Sun, 40 hours a week (weekend availability is 100% required). EST hours/time zone
Duration: 4+ Months
Description
- You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client.
- You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis.
- Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
- You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
Preferred Qualifications:
- excellent verbal communication
- attention to detail
- ability to adapt to changing contexts
- last-hour logistics or delivery customer service experience
Nice to have:
- experience with Slack
- bilingual in Spanish
Vacancy posted 3 days ago
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