Office Representative - State Farm Agent Team Member

Benefits 401(k) 401(k) matching Bonus based on performance Opportunity for advancement Profit sharing Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive: Hourly pay plus commission/bonus Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Detail oriented Dedicated to customer serviceAble to learn computer functions Ability to work in a team environment Ability to multi-task Achieve mutually agreed upon marketing goals Provide timely and thorough activity reports to agent Ability to effectively relate to a customer Experience in marketing financial products Bilingual - Mandarin preferred Property and Casualty license (must be able to obtain) Courses on ethical and customer centered sales practices will be required #J-18808-Ljbffr Richard Tay - State Farm Agent