Graphic Designer / Prepress Designer

Job Description

Job Description

Graphic Designer / Prepress DesignerAlphaGraphics Memphis

Full-Time | Memphis, TN

AlphaGraphics Memphis is seeking an ambitious, customer-focused Graphic Designer with commercial print experience to join our growing team.

This is not a traditional graphic design position. We are looking for someone who enjoys working directly with clients, solving problems, creating print-ready artwork, and helping projects move from concept to completion.

As one of the first points of contact for our customers, you will play a critical role in delivering exceptional service while ensuring every project is produced accurately, on time, and at the highest quality standards.

If you thrive in a fast-paced environment where every day brings new projects, new customers, and new challenges, we'd love to meet you.

What You'll Do

• Serve as the primary point of contact for new and existing customers via phone, email, and walk-in inquiries.
• Review customer artwork and create print-ready files for production.
• Design and modify marketing materials including business cards, brochures, flyers, banners, signs, direct mail pieces, and promotional products.
• Prepare proofs and estimates while clearly communicating project requirements and timelines.
• Collaborate closely with the production team to ensure files are properly prepared and produced accurately.
• Recommend creative solutions that help customers achieve their marketing and communication goals.
• Manage multiple projects simultaneously while maintaining accuracy and attention to detail.
• Follow up promptly with customers regarding proofs, estimates, revisions, and project status updates.
• Resolve customer concerns professionally and efficiently.
• Build long-term relationships that lead to repeat business and customer loyalty.

Required Qualifications

Commercial Print Experience Required

Candidates must have prior experience working in a commercial print environment and possess a strong understanding of print production processes.

Technical Skills

• Proficiency in Adobe Creative Cloud, including:
  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Photoshop
• Strong knowledge of print production and prepress requirements.
• Understanding of:
  • Digital vs. Offset Printing
  • CMYK and PMS Color Systems
  • Bleeds and Margins
  • Print Registration
  • Color Matching
  • Spot Colors
  • Paper Stocks and Weights
  • Coatings and Finishing Options

Professional Skills

• Outstanding customer service and communication skills.
• Comfortable interacting with clients in person, over the phone, and via email.
• Highly organized with exceptional attention to detail.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Self-motivated, proactive, and solution-oriented.
• Strong problem-solving skills and a positive attitude.
• Team player willing to assist wherever needed to ensure customer satisfaction.

What Success Looks Like

• Customers receive prompt, professional service.
• Files are prepared correctly the first time.
• Projects move smoothly from design through production.
• Deadlines are consistently met.
• Customers become repeat clients because of the exceptional experience you provide.

Why AlphaGraphics Memphis?

AlphaGraphics Memphis is locally owned and operated while being backed by a nationally recognized brand. We help businesses grow through powerful print, signage, marketing, and visual communications solutions.

You'll join a team that values creativity, accountability, customer service, and collaboration while working on a wide variety of projects that make a real impact for local businesses.

If you're passionate about design, love helping customers, and understand the world of commercial printing, we want to hear from you.