On - Call Closing Processor / Escrow Processor

On-Call Closing Processor / Escrow Processor

The On-Call Closing Processor supports the overall business plan and strategic direction of the organization by assisting in preparing settlement statements and obtaining clear title. This position provides file processing, pre-typing, disbursing and recording in support of the closing process.

As this is an on-call role, the incumbent will be scheduled as needed and will float to various Land Title offices throughout the North Metro Denver area.

Responsibilities:

• Model and hold others accountable to the Land Title Guarantee Company culture and acts as a coach and mentor to others in the organization
• Maintain customer relationships and answer customer inquiries in a timely and accurate manner
• Coordinate daily closing activity to fulfill team responsibility of exceeding customer closing expectations
• Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues
• Assist in preparation of preliminary settlement statements and real estate documents
• Prepare general and specialized closing documents; organize real estate and lender loan documents in preferred order
• Prepare deposits and receipts, process cashier's checks, and void or stop checks as necessary
• Disburse funds and documents according to instructions from mortgage company, payoff lender, title and other appropriate parties
• Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency
• Perform notarial duties by following the National Notary Association Guidelines
• Coordinate customer closing experience; guide customers to closing rooms, and schedule clean-up of closing rooms, refreshment area, and lobby
• Provide administrative assistance in document distribution, typing reports and memos, maintaining computer based and paper files, order and maintenance of office supplies, and performing other clerical tasks
• Participate in department marketing activities which may include attending after hours functions as requested or required
• Other related duties as assigned.

Success Factors:

• Excellent written and verbal communication skills
• Exceptional interpersonal and customer service skills
• Ability to maintain high level of confidentiality
• Excellent organizational skills
• Highly detail oriented

Education and Experience:

• High school diploma or equivalent required
• Ability to obtain Colorado Notary
• Customer service experience strongly preferred
• Proficiency with E-mail, Microsoft Office Suite, and Internet

Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Compensation:

• The hourly wage for this position is $24.25 per hour.
• In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half.
• There is potential for an annual employee profit-sharing bonus based upon company performance

Competitive benefits that include the following for our on-call team:

• Traditional and Roth 401K retirement options with company match
• Employee Assistance Program (EAP)

Land Title is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Land Title Guarantee Company