Part Time Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail Branch Banking organization Lancaster Main Branch office, you will be based in Lancaster, OH. (Job ID: R226581) Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customers’ problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and expect employees to be: Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations. Managing Risk – Assessing and effectively managing all risks associated with business activities. Committed to learning and growth. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Work Experience Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No degree required. Certifications No required certifications. Licenses No required licenses. Pay Transparency Base Salary: $14.42 – $24.04 per hour. Benefits Part‑time employees have access to medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, a robust wellness program. Paid time off includes parental leave, up to 11 paid holidays each year, 7 occasional absence days each year (subject to law), and vacation time accruing based on hours worked, available after 90 days of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday". All information provided will be confidential. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. California Residents Refer to the California Consumer Privacy Act Privacy Notice for how PNC may use or disclose personal information in hiring practices. #J-18808-Ljbffr