AI Engineer

Overview:
Insight Global is seeking a handson AI Engineer to design, build, and deploy AI/ML solutions using LLMs, generative AI, and modern ML frameworks. This role focuses on developing productionready models, RAG pipelines, and automation that improve business operations.

Responsibilities:
• Design and develop Generative AI and LLMbased models for text, audio, and chatbot use cases.
• Build RAG pipelines using vector databases, embeddings, chunking, indexing, and retrieval optimization.
• Develop and maintain Python code integrated with frameworks like LangChain/LangSmith, Snowflake Cortex, OpenAI, Azure AI Studio, and more.
• Create highlevel and detailed AI/ML solution designs including algorithm selection, infrastructure planning, and data sourcing.
• Preprocess and curate training data; run experiments, finetune models, and evaluate performance.
• Deploy AI models to production and ensure reliability, scalability, and monitoring.
• Work crossfunctionally to identify highvalue AI opportunities across the business.
• Participate in code reviews, mentor junior engineers, and drive coding best practices.
• Maintain security, privacy, and compliance when handling sensitive data.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 2+ years in AI engineering roles
• At least 4+ years of Machine learning experience.
• 3+ years building production AI/ML solutions on Azure or Snowflake.
• Handson experience with LLMs, deep learning, Python, TensorFlow/PyTorch, and AI evaluation frameworks (RAGAs, TruLens).
• Proven experience delivering agentic frameworks and GenAI projects to production.
• Strong grounding in NLP, model evaluation, and data processing.


Nice to Have Skills & Experience
• Strong problemsolving and analytical skills.
• Ability to explain complex concepts to both technical and nontechnical stakeholders.
• Strong software engineering fundamentals.
• Selfdriven, collaborative, and able to manage multiple projects.
• Familiarity with call center environments and operational insurance platforms is preferred.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.