Customer Service Representative

$24 - $28 per hour

Clancy Brothers Pest Control

Quincy, MA

Customer Service Representative

$24$28/hour | Full-Time | In-Office | Clancy Brothers Pest Control

MondayFriday, 8:00 AM 5:00 PM (Occasional Saturdays)

More Than Just Answering Phones.

If you're someone who thrives on organization, loves fast-paced work, and keeps everything running smoothly, this role is for you. At Clancy Brothers Pest Control, you'll play a key role in operations, customer experience, and team coordinationnot just basic customer service.

What You'll Do:

Answer inbound calls and assist with scheduling & service questions.
Review and release daily work orders with strong attention to detail.
Support technicians with routing, updates, and real-time communication.
Create follow-ups to ensure nothing gets missed.
Assist with collections (texts, emails, and calls).
Maintain accurate notes, records, and internal systems.
Help improve workflows and daily operations.

What We're Looking For:

Experience in customer service, admin, or office roles.
Highly organized and detail-oriented.
Ability to multitask in a fast-paced environment.
Strong communication skills (phone + written).
Tech-savvy and quick to learn systems.
Problem-solver who takes initiative.

Bonus Points If You Have:

Scheduling or dispatching experience.
Pest control, home service, or field-service background.
Collections or account management experience.

Pay & Benefits:

$24$28/hour (based on experience).
Paid Time Off (PTO) + Paid Holidays.
Performance-based bonuses.
Ongoing training & development.
Clear path for growth and advancement.

Why Join Us?

Stable, growing company with long-term opportunities.
Team-oriented, supportive environment.
Role with real impact on daily operations.
Opportunity to grow into leadership or specialized roles.

Apply Today:

If you're the person who keeps things organized, solves problems quickly, and takes pride in doing things rightwe want to meet you.

Apply

Vacancy posted 2 days ago

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