Counter Server/Scooper

Job Description

Job Description

Job Type: Part-Time/Full-Time | Pay: Competitive Hourly + Tips (Shift Leaders start at a higher base) | Location: 966 Houston Northcutt Blvd, Mt. Pleasant, SC | Schedule: Multiple shifts available — see roles below

About Us

Pecan Jacks Ice Cream & Candy Kitchen is opening in Mt. Pleasant, and we're looking for the founding crew to help bring it to life. We're a family, community-focused ice cream and candy shop with a Lowcountry soul — handcrafted ice cream, pralines, brittle, and chocolates made fresh and served with genuine Southern hospitality. If you love connecting with guests, take pride in doing things right, and want to help build something new, we want to meet you.

We're hiring for three roles at once, so tell us which one fits your schedule and experience best:

1. Ice Cream Scooper / Counter Server

Our classic front-of-house role. Flexible scheduling including nights & weekends (part-time 12–25 hrs/wk, full-time 32–40 hrs/wk).

What You'll Do

As a Scooper, you're the face of Pecan Jacks — greeting every guest, sharing what makes our ice cream and candy special, and making sure they leave with a smile (and probably a scoop of something new). You'll keep the front and back of the store clean, stocked, and running smoothly, all while delivering the kind of hospitality Pecan Jacks is known for.

Key Responsibilities

• Greet every customer with a warm "Welcome to Pecan Jacks."
• Deliver the full Pecan Jacks experience — sampling, storytelling, and genuine hospitality.
• Scoop and serve ice cream using proper serving weights; prepare waffle cones.
• Maintain ice cream case, dipping cabinet, and candy/ice cream station cleanliness.
• Stock and rotate product using FIFO (First In, First Out).
• Operate the cash register and count change accurately.
• Complete daily checklists and follow food safety/sanitation regulations.
• General cleaning: dusting, sweeping, mopping, windows, trash, patio.