Sales Operations Analyst I
SGS Consulting
Job Responsibilities: Perform standard and non-routine tasks to resolve customer issues.
Review, analyze, and cleanse data for accuracy.
Collaborate with internal and external stakeholders.
Provide on-site support at service centers as needed.
Manage exception reporting for flagged purchase orders.
Resolve order processing issues from third-party processors.
Create and process customer orders in SAP for quoted jobs/installs.
Submit invoices through vendor portals, ensuring system compatibility.
Support customer master data workflows as required.
Ensure safe work practices and customer-focused service delivery.
Demonstrate accountability, innovation, teamwork, and results-driven performance.
Skills: Billing
Invoicing
Issue Resolution
Data Analysis
ERP
CRM
SAP
Education/Experience: High school diploma plus 2 years’ experience, or bachelor’s degree with comparable capability.
Strong analytical, problem-solving, organizational, and communication skills.
Proficiency in Microsoft Office, ERP systems, CRM, and field service applications.
Vacancy posted 14 hours ago
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