Subject Matter Expert (SME) - Electrical

Job Description

Job Description

POSITION PURPOSE

The Subject Matter Expert (SME) – Electrical is the main point of contact for electrical operations and is

responsible for all aspects of data center operations related to procedure-based electrical maintenance, troubleshooting, repair, training, and project oversight. The candidate will need to be experienced in Low, Medium, and High Voltage power distribution, electrical protection & controls systems, UPS & battery systems, electrical testing, applicable electrical codes & standards, and have a basic understanding of mechanical systems.

RESPONSIBILITIES

• Technical Supervision of the operation, maintenance and repair of all Electrical critical environment systems while maintaining 100% uptime to all related critical systems
• Working with the onsite Electrical vendor to ensure the ongoing operation, maintenance and repair of electrical systems, the installation of updates, and the functionality of all Electrical alarms and notifications
• Development of detailed emergency, maintenance, and drill procedures (in conjunction with the Facility Operations Team)
• Adherence to all quality, health & safety, and environmental policies within the Data Center domain
• Follow up and close out on all Electrical issues raised by the Facility Operations Team through daily shift reports and CMMS open WO’s
• Maintain all Electrical equipment at optimal operational level
• Develop and keep up to date all site Electrical procedures including EOPs, SOPs, MOPs and drills; all documentation should be consistent with current client standards
• Supervision of Electrical drill and scenario training aids
• Generation of periodic technical reports detailing the activities and issues relevant to the Data Center domain
• Provide site specific Electrical training to the Facility Operations Team
• Assist in the development and training of technicians with Electrical related issues
• Liaise closely with the client about day-to-day issues & improvements/solutions to the operation of Electrical systems
• Report health and safety breaches through the site process
• Ensure the professional image of T5 and the client is always presented to staff and visitors
• Develop a good working relationship with all members of the client and supplier staff and representatives
• Communicate any lessons learned from project implementations and highlight them to the site team to ensure measures are put in place to avoid these for future deployments
• Ensure the provision of a safe and healthy working environment
• This role also includes assisting the Facility Operations Team if required to provide additional support within Critical Environment operations
• Adhere to all relevant safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM management

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) or equivalent experience, required
• 5-7+ years’ experience in mission critical environments with a heavy emphasis on mechanical systems and operations

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Strong verbal and written communication skills required for working effectively with CFM, team members, vendors, and customers on daily data center management
• Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
• Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
• Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments
• Able to function effectively and maintain focus in high-pressure situations
• Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work
• Has high degree of attention to detail and completes tasks on time
• Able to follow instructions, respond to management direction, and volunteer readily when asked
• Able to handle changing needs and priorities accurately and professionally
• Able to read and understand electrical and mechanical manuals, drawings, and sketches
• Able to work proficiently and safely with hand tools and power tools

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.