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Call Center Representative (English-Spanish required)

DD SERVICES INC

Job Description

Job Description

Benefits:

  • Bonus
  • 401(k)
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
Benefits/Perks
  • Free Benefit Package
  • Paid Vacation/Holiday
Job Description
We are seeking a professional and personable Bi-Lingual Call Center Representative to join our team. This Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center.
35-40 hours per week
Work hours - 8:45 AM - 4:40 PM
This position is NOT REMOTE .
Training provided

Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Verify eligibility, and breakdown of schedules
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
  • Other diversified clerical duties.
Qualifications
  • Bi-Lingual (English/Spanish)
  • High school diploma/GED required, Bachelors degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills
Vacancy posted 25 days ago
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